JoomlArt Forums 32,862 posts

[VictoriaMarquardt Friend VictoriaMarquardtJoin date: December 2005Posts: 1Downloads:0Uploads:0]

#216299

<em>@maria11 4921 wrote:</em><blockquote>It is very frustrating that I have paid for a subscription to this service and am still unable to access it. What is even more frustrating is that I have sent a number of e-mails and received no reply as of yet so am unaware of the situation regarding my account.
An earlier post on this form got me an assurance that my order had been processed but still I have no login details and am unable to download templates.
The templates at Joomla Art look fantastic and I can’t wait to start using them so please Let me know whats going on !
Thanks
Mariangela</blockquote>

I have exactly the same problem…

<blockquote>Quote from:
http://www.joomlart.com/contact_us.html

If you have paid but can not access to Members Download Area or Customers Support Forums please follow this instruction
Normally, the download and forum permission is automatically updated when you first login at the main site or at forums.
</blockquote>

Well that dosent sound logic to me, how the heck should i login if i cant access to my created account?

cheers

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#216307

Hi VictoriaMarquardt,
Your account has been solved. Please check your PM
Thank you very much for your patience.

[Author]

Posts