Viewing 15 posts - 1 through 15 (of 15 total)
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  • Andrew Winkler Friend
    #183579

    Please provide a complete list of “extended class” parameters available for articles displayed on the JA wall. I’m using the default configuration.

    Andrew Winkler Friend
    #478178

    Skimming through the demo content table I found the following parameters:

    grid-double
    grid-tiple

    dark
    no-color
    purple
    orange
    blue

    item-sticky3
    item-sticky2
    item-sticky

    item-hot
    item-new
    item-free

    Please advise whether this list is complete and accurate and whether it can be found anywhere in your documentation or template?

    Andrew Winkler Friend
    #478183

    I’m trying to insert the code in my RSS fulltext article import component to automatically define the metadata depending on source, categories and key words in the article title, but without luck. The code I’m inserting into the content metadata fields is this:

    {“xclass”:”purple “}
    {“xclass”:”orange”}
    {“xclass”:”grid-double dark”}

    I also tried adding a blank in front of the purple or orange settings, but it made no difference.

    Wall Crasher Developer
    #478232

    Hi andrewwinkler,

    Your list is completed list.
    You can also take reference from here.
    http://joomla25-templates.joomlart.com/ja_wall/en/pages/item-variations.html

    And also
    http://www.joomlart.com/forums/topic/item-variations/#post-461800

    For automatic Extended class from RSS, you can take a look at
    http://www.joomlart.com/forums/topic/youtube-extended-classes/#post-476054

    I think you are missing some steps, please describe your situation clearer so that I can help.

    Regards

    Andrew Winkler Friend
    #478274

    I just want a complete list of the extended classes parameters supported in JA Wall.

    Wall Crasher Developer
    #478346

    Yeah, As I said, your list is completed list. 😉

    Andrew Winkler Friend
    #478592

    For some reason most of the parameters in my list don’t work on my site. The on only ones working are:
    – dark
    – hilite
    – grid-double

    the others such as purple do not work at all.

    arucardx Friend
    #478623

    Because they are meant for other themes >_> If you want to use all of them then you need to copy those codes from the different theme.css to template.css but it most likely requires modification else your layout will break.

    Andrew Winkler Friend
    #478637

    What you should do then is provide a list of which parameters work with which style. It is VERY frustrating for your customers not only to waste hours finding out for what kind of parameters exist at all and then – through trial of error – try out which parameters actually work with the style they are using. My impression so far of JA Wall is this: great template, lousy documentation. >:( This would be understandable if JA Wall was one of your new monthly templates and had just come out, but it has been out for a while and you charge an extra 50 USD for it. In such a case, I would expect the document to be excellent and comprehensive.

    Arvind Chauhan Moderator
    #478723

    Hi andrew,

    Appreciate your frank feedback. I would be getting the above verified and added to the JA wall documentation. Let me know if there are any other important info missing from the JA wall documentation.

    Regards

    Arvind

    Arvind Chauhan Moderator
    #479037

    A quick guide for extended classes has been updated on the documentation section of the demo site :

    http://joomla25-templates.joomlart.com/ja_wall/en/documentation/item/417-ja-wall-insight-.html#8-extended-class&Itemid=627

    hope it helps

    Andrew Winkler Friend
    #479559

    One other missing point that comes to my head is instructions how to change Joomla so that extended class parameters can be edited from the site frontend. The documents should also contain links to the three files customers need to upload on their Joomla to overwrite the original files provided by Joomla. Those ‘patched’ Joomla files should also be already included by standard in the ‘Quickstart’ files.

    Let me use this opportunity to make another remark. I’ve trained and managed IT helpdesks for over 10 years. One of the most important points I’ve always hammered into my helpdesk staff was this: Whatever you write in response to a customer call, make it as easy as possible for the customer to follow your instructions and try to anticipate his next question and/or what kind of problems he might run into. It’s called customer SERVICE. Unfortunately, most Indian and American style IT helpdesks measure their staff performance mainly by how many posts they have answered and how quickly they have responded, not how well have SOLVED the customer’s problem. The best indicators for that is how many times a customer comes back with the problem unsolved, and how many other customers with the same or a similar problem post questions on that problem, not how many times they have clicked on the thankyou button.

    And last but not least, when customers log service calls with questions that aren’t covered well enough in the documentation then CHANGE THE DOCUMENTATION. A helpdesk forum is no substitute for badly written/incomplete documentation.

    Andrew Winkler Friend
    #479563

    <em>@drarvindc 354244 wrote:</em><blockquote>A quick guide for extended classes has been updated on the documentation section of the demo site :

    http://joomla25-templates.joomlart.com/ja_wall/en/documentation/item/417-ja-wall-insight-.html#8-extended-class&Itemid=627

    hope it helps</blockquote>

    Thanks for adding this item so quickly. I suggest you add in above list a short description of what the parameters actually do, because that’s not always obvious to someone who is new to the template. If you don’t, customers are forced to try out what the effects are caused by the parameters and that’s quite time-consuming and frustrating.

    Andrew Winkler Friend
    #479720

    One more item that should find more attention in your documentation is how to change the logo. I don’t really understand why you make it so difficult for your customers to do something as basic as changing the logo from the default logo provided by your template. EVERY customer needs to do, and yet you make them edit CSS files, a task that is not without risks and has to be repeated every time they upgrade the template to the latest version. Why can’t you have the three logo parameters (file name and location,width, height) as editable fields in the template configuration?! But even if it can’t be done – for technical reasons that I don’t know about – why can’t you have all the instructions needed how to change the logo IN ONE PLACE in the documentation, instead of waiting for a customer to ask how to do it in the forum, usually followed up with a reply linking to two, three previous threads, wasting the customers time by making them read through the entire threats and try to work out which information is relevant to them.

    Arvind Chauhan Moderator
    #479826

    A quick guide to logo customization for JA Wall is now available : http://joomla25-templates.joomlart.com/ja_wall/en/logo-customization.html

    Hope it would be of help to the new users.

    Regards

    Arvind

Viewing 15 posts - 1 through 15 (of 15 total)

This topic contains 15 replies, has 4 voices, and was last updated by  Arvind Chauhan 11 years, 9 months ago.

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