Joomla Templates Club 406,261 posts

[scala design Friend scala designJoin date: September 2012Posts: 12Downloads:0Uploads:0 Thanks: 3]

#185150

I am using Joomla 3.0 with the JA Onepage template for my website. I am having an issue with my Portfolio in Internet Explorer 9. Once I click on one of my Portfolio items and the pop up window comes out, the rest of my website which is grayed out in the background, changes layout. This happens as soon as I move my mouse out of the pop up window or if I click on the pop up window buttons.

This only happens in Internet Explorer 9. I’ve tried it in Firefox and Google Chrome and it works fine. From what I gather, the website template in the background, changes its layout to match the pop up window layout settings. How can I fix this? Most of my clients use Internet Explorer and cannot view my website correctly.

Thank you for your help!

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#484249

Hello scala design,

here is the screenshot of your site on my IE 9. As you see, i do not see the problem. Please re-check and confirm the same.

Regards.

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[scala design Friend scala designJoin date: September 2012Posts: 12Downloads:0Uploads:0 Thanks: 3]

#484276

The problem only occurs once you move your mouse away from the portfolio pop up window or once you click the “prev” or “next” buttons at the bottom of the pop up window. Could you try that and let me know what you think?

Thanks!

[scala design Friend scala designJoin date: September 2012Posts: 12Downloads:0Uploads:0 Thanks: 3]

#484772

Can anyone help me with this issue? I am so frustrated at not knowing how to fix this problem and I’ve been waiting for a response for days now.

Any help would really be appreciated.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#484820

Hello scala design,

I tried many times with all cases you mentioned but no problem faced. Layout was displayed normally. Could you send me some problem screenshots for more clarifications?

Regards.

[ian1957 Friend ian1957Join date: February 2013Posts: 12Downloads:0Uploads:5 Thanks: 6 Thanked: 1 times in 1 posts]

#485155

I have seen this problem too and would very much like to find a solution. I am using Onepage under Joomla 2.5

Attached are 4 images from my website http://www.ianneilsonfurniture.co.uk viewed using IE9: before popup; during popup open; during popup open and after the “reshaping” background; after popup close. It is not clear to me what event causes the backgrounded website to reshape itself when the popup is open on top but I’m surprised you have found it hard to reproduce this behaviour as it is actually quite hard to get a screenshot without it. Moving the cursor out of the popup focus and onto the taskbar always seems to cause it for me but sometimes it just seems to happen without any intervention.

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[scala design Friend scala designJoin date: September 2012Posts: 12Downloads:0Uploads:0 Thanks: 3]

#485179

Yes, I’m having the exact same problem as ian1957.

[scala design Friend scala designJoin date: September 2012Posts: 12Downloads:0Uploads:0 Thanks: 3]

#485480

I’ve been trying to fix this problem with no luck. I really need your expertise. Can you please help?

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#485660

Hello,

Please try to download, unzip and overwrite this file to “/templates/ja_onepage/js/script.js” file. Let me know if you continue getting the problem.

Regard.

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Attachments:

1. script.zip

2 users say Thank You to Stork11 for this useful post

1. scala design
2. ian1957

[scala design Friend scala designJoin date: September 2012Posts: 12Downloads:0Uploads:0 Thanks: 3]

#486230

Thank you so much! This worked perfectly. I had been frustrated for months, not being able to fix it. What did you change in that script.js file?

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#486239

I downloaded the latest script.js file from JA template download site. It’s a newest update from JA.

Regards.

[jorgitomarianao Friend jorgitomarianaoJoin date: December 2012Posts: 6Downloads:0Uploads:1 Thanked: 1 times in 1 posts]

#487259

Hi, I have a problem with IE9 and IE10, please visit http://www.serviciosweb-miami.com, I hope your help.

NOTA_ I replaced the script but the error remains

excuse my English, I’m Spanish

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#487270

Hello jorgitomarianao,

Did you clean your site cache before? If so but problem still occurs, please PM me with your site information (your site URL, your site admin account) and your FTP account? So I can diagnose this problem.

Please include this forum thread URL in your PM, so I can follow it.

Regards.

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