Hi. After successful installation of Quick Start – Joomla doesn’t allow me to login as Admin user either from back-end or front-end. It says “incorrect username, password. please try again”.
I’ve already deleted the “installation” directory from public_html.
I am too confident on username (which is admin) and password. Rather i reinstalled QuickStart when i got login fail error the first time !
can anyone help ?
Sherlock
Friend
Hi chiragtanna77 !
Hi , you must make sure that you enter correct pass for login , i think that there is problem in installation proccess. may be you have not enter password.
Hi. It’s Joomla 1.0.x and so there was no “Confirm password”. But i did put in proper admin password which was shown back to me in the next screen.
mj1256
Friend
as you have not started populating your site yet, you could do a whole new install in ten minutes instead of taking days to debug this issue.
But i had pre-existing site, and there was a lot of content already created. Will this re-installation affect any of those content ?
Thanks
mj1256
Friend
you cannot do a quickstart install over a pre existing site as it is a complete install of joomla with the template already setup.
is that what your did?
what you need to do is insatll the template and the extentions separately, but not on a live site. you should set it all up on a test site first.
do you have your existing site and database backedup from before you tried this?
Oops ! that’s what i’ve done. I had existing live site with back-end etc. up… and i didn’know Quick start would have completely reinstalled Joomla !
As test site was down for some reason… i experimented on the live site (stupid me !).
Any recourse now ?
mj1256
Friend
do you have a backup of your old working site and database
Yes… but that”s not the latest ! Last few days’work was not backed up !
mj1256
Friend
well you can restore to that point and just be glad you didn’t lose everything.
how are you backing up your site
joomlapack, joomla cloner, or raw download
1 user says Thank You to mj1256 for this useful post
I’ll need to check that with my colleague.
Thanks a lot for your prompt replies. shall get back should further help be required.
Hi mj1256,
By the way, isn’t there a silverline if i flagged “Drop Existing tables”, as well as “Back tables up” at the time of this joomla installation ?
If not, then we’ll follow the Backup restore procedures.
mj1256
Friend
no, you had best restore from back up
did you use joomlapack or joomlacloner, just follow their install method
if not
of you have the database file, just create a new database with the same name and password and import the backup into it.
upload the backup files and your good to go
1 user says Thank You to mj1256 for this useful post
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