-
AuthorPosts
-
imsleepy Friend
imsleepy
- Join date:
- January 2009
- Posts:
- 451
- Downloads:
- 0
- Uploads:
- 0
- Thanks:
- 94
- Thanked:
- 45 times in 1 posts
April 2, 2009 at 8:01 pm #299722This is only my humble opinion, so please don’t everyone jump on this and tell me they are “doing the best they can” …. whether or not 2 templates were released in March and a third was promised, is not the issue. Personally I don’t care if there is only one, as long as it is polished and bug free.
The issue is because of the disappointment by many over the release of extra colors for Cooper and calling it a second template release for February, they decided to give 3 templates for March. Had they not made that announcement, there would be no issue at all because there are two templates for March.
I think the problem lies in reputation… if , as a business, you say you are going to do something, you need to do it. This is two disappointments in two months. So now will Ruby become an April template with only one more to come? Has Magento caused JA to lose sight of their many Template Club objectives? Has JA taken on more than they can handle?
Would you forgive a store that at the beginning of the month advertises they will have 3 1/2 price sales on Mon, Wed, and Sat. and then only has 2 on Mon and Wed and maybe you were planning on shopping at the third sale because it was on Sat? I doubt it. You would be upset because you planned on going to the sale on Sat and now you have missed the sale completely.
The same is true with the third template. Maybe some people had planned on using it for a project and now the project is behind schedule. Now those people have other people to explain this delay to, but can’t even give a projected date because we have no information. The impression I get from this forum is there are many top-notch web designers who use JA templates in their designs and have clients to answer to when things go wrong here. That is not good.
If the current trend of disappointments and broken promises continues, it will put a tarnish on JA’s reputation and people will begin to lose trust in them. That, I believe, is the real issue.
Just my humble opinion as a business owner.
4 users say Thank You to imsleepy for this useful post
Phill ModeratorPhill
- Join date:
- February 2014
- Posts:
- 7013
- Downloads:
- 40
- Uploads:
- 77
- Thanks:
- 917
- Thanked:
- 2206 times in 1818 posts
April 2, 2009 at 8:13 pm #299725This is pure speculation but I am guessing JA have a number of problems on their plate at the moment.
1:- A security release has been issued for Joomla 1.5 bringing it up to 1.5.10. This means a lot of work updating the many template quickstarts that JA have on their system. JA appear to be the only company to put this kind of effort in and update their quickstarts. There is however a different option in my mind in that they should not package a release of joomla with it but just an sql file and the extensions. That way less work is needed if Joomla gets updated. However, it might mean more work explaining to numpties how to install quickstarts.
2:- Microsoft have realeased IE8 and I am sure the designers are having to work hard looking at all its quirks or maybe even looking at getting older templates to work in it.
3:- Cufon is a great idea and I bet JA planned to use it a lot in forthcoming templates. However there seem to have been some problems with certain character sets so I am guessing that JA are having to rethink their strategy in this area.
4:- Some miserable gits;) forced JA into producing the third template.
As for struggling producing templates for two different programs and comments like “Has JA taken on more than they can handle”, remember that they used to have to produce two templates for two different softwares (Joomla 1.5x and Joomla 1.0x). Now they have dropped the J1.0x version of their templates a lot of time would have been freed up so I don’t believe all the problems are down to this.
sfpkent Friendsfpkent
- Join date:
- October 2008
- Posts:
- 829
- Downloads:
- 0
- Uploads:
- 100
- Thanks:
- 310
- Thanked:
- 75 times in 1 posts
April 3, 2009 at 8:02 am #299799My opinion is, I can accept the delay of JA Ruby but what I need is at least an answer to our member what is going on now.
At least let us know what happen now and do not put us in “Guessing” and “Speculating” situation.
matjkd Friendmatjkd
- Join date:
- April 2008
- Posts:
- 52
- Downloads:
- 0
- Uploads:
- 0
- Thanks:
- 9
- Thanked:
- 5 times in 1 posts
April 3, 2009 at 8:04 am #299801Like imsleepy said, when I saw jaRuby I decided to use it for a project, as it is a perfect look for what i need, but that project has now been on hold for at least 15 days, even if they could release a demo version i could get to work on graphics to use so when it is released some of my work is done, but as it stands I don’t know sizes etc.
But, I also agree with phil, joomlart have probably been set back by IE8 and the latest security announcements, which is fine, but a message from a developer on this thread saying “sorry, we’re going to have to put Ruby back a few weeks so we can deal with other stuff” wouldn’t be difficult.suli3 Friendsuli3
- Join date:
- February 2007
- Posts:
- 69
- Downloads:
- 0
- Uploads:
- 1
- Thanks:
- 22
- Thanked:
- 1 times in 1 posts
April 3, 2009 at 8:08 am #299804Hi
But it vill be very helpfull if the theam will announce anything. We all have to plan, and without any infos is this not very easy.
Arvind Chauhan ModeratorArvind Chauhan
- Join date:
- September 2014
- Posts:
- 3835
- Downloads:
- 74
- Uploads:
- 92
- Thanks:
- 1240
- Thanked:
- 1334 times in 848 posts
April 3, 2009 at 11:04 am #299825A new tentative date announcement should put our anxiety to rest for a while. Not sure why JA is holding back, must be the IE 8 issues. Hope to see that Ruby download folder filled with quickstarts at an earliest.
Wondering what JA has in store for april and when the preview will follow. Good stuff is worth waiting for.
regards
arvind
joev Friendjoev
- Join date:
- December 2008
- Posts:
- 108
- Downloads:
- 0
- Uploads:
- 17
- Thanks:
- 5
- Thanked:
- 10 times in 1 posts
April 3, 2009 at 12:15 pm #299831All I know is that after being a long time member of RT, I can count on them 100% of the time for delivering their templates when promised. RT has the same IE testing, Joomla security patches, etc. to deal with and they still manage to release their templates on the same day, every single month. This includes full documentation, massive forum support, and source files. The lack of commuincation on JA’s part is extremely dissapointing . I have learned the hard way to ignore the previews and any potential dates because they just don’t deliver. And when they do deliver, I have days to deal with template isues and waiting for support to respond back. (The pattern goes something like this. Show preview, provide comments, and just wait with no tentative date and no updated screen shots. Demo is released, but User Guide not available yet. Download is available, but no source files. Deliver one item and wait for next piece seems to be the common theme. How about providing the ful package at once like other clubs.) Multiple templates a month is great, but do you really get the same level of quality, including the staff to support that many templates. I hope this get’s better because JA does have good designs, but I wish they would take a few pointers from other clubs that do it right with professionalism, like RT.
Phill ModeratorPhill
- Join date:
- February 2014
- Posts:
- 7013
- Downloads:
- 40
- Uploads:
- 77
- Thanks:
- 917
- Thanked:
- 2206 times in 1818 posts
April 3, 2009 at 12:32 pm #299834On the whole, JA have the best templates and unlike other clubs they usually release 2 templates per month. I can live with not knowing the exact date of a new template as long as they are of good quality.
ShannonN FriendShannonN
- Join date:
- July 2006
- Posts:
- 1947
- Downloads:
- 0
- Uploads:
- 9
- Thanks:
- 16
- Thanked:
- 172 times in 49 posts
April 3, 2009 at 1:39 pm #299844joev;122459All I know is that after being a long time member of RT, I can count on them 100% of the time for delivering their templates when promised. RT has the same IE testing, Joomla security patches, etc. to deal with and they still manage to release their templates on the same day, every single month. This includes full documentation, massive forum support, and source files. The lack of commuincation on JA’s part s extremely dissapointing . I have learned the hard way to ignore the previews and any potential dates because they just don’t deliver. And when they do deliver, I have days to deal with template isues and waiting for support to respond back. (The pattern goes something like this. Show preview, provide comments, and just wait with no tentative date and no updated screen shots. Demo is released, but User Guide not available yet. Download is available, but no source files. Deliver one item and wait for next piece seems to be the common theme. How about providing the ful package at once like other clubs.) I hope this get’s better because JA does have good designs, but I wish they would take a few pointers from other clubs that do it right with professionalism, like RT.
You echo most of my thoughts on the need for good docs, timely stuff,etc and raise the point that other joomla clubs face all the security patches etc and still can meet their commitments, maybe they are not into the magento thing and have the staff to do just Joomla templates?
It’s interesting that Hung appears on the forum yesterday or today ( diff timezones) etc throw the real date out, to answer a thank you post in feedback section, but he can’t take the time to look at this thread while he’s online here, and merely say guys sorry but we are understaffed due to (insert whatever excuse here) and just provide US with feedback, Ja is very keen to acknowledge praise, lightning fast really, but wow turtle pace when they are behind or need to offer developer support documentation and let’s not even mention source files at the same time as template releases
Shannon1 user says Thank You to ShannonN for this useful post
sfpkent Friendsfpkent
- Join date:
- October 2008
- Posts:
- 829
- Downloads:
- 0
- Uploads:
- 100
- Thanks:
- 310
- Thanked:
- 75 times in 1 posts
April 4, 2009 at 11:03 am #300001Hi,
I just read Hung left a message yesterday:
http://www.joomlart.com/forums/topic/april-09-magento-template-jm-tube-preview/ShannonN FriendShannonN
- Join date:
- July 2006
- Posts:
- 1947
- Downloads:
- 0
- Uploads:
- 9
- Thanks:
- 16
- Thanked:
- 172 times in 49 posts
April 4, 2009 at 11:16 am #300003sfpkent;122658Hi,
I just read Hung left a message yesterday:
http://www.joomlart.com/forums/topic/april-09-magento-template-jm-tube-preview/Strange message ? He stated ja are not falling behind, and did we know there will be three templates for march 09?
Why JA Club is falling behind? There are still 2 templates per month and did you know that there will be even 3 templates for March? How do you come to the conclusion that JA is not looking after for existing members? We are more than serious about that
um that was posted yesterday 3rd April, can’t be three templates in March if one comes in April, now can they? Or did he mean two ja templates and 1 JM Template? 😉
as usual JA makes very poor excuses for unprofessionalism, non comittment to members and failure after failure to provide even the most basic support and documentation, time they went to other template makers and took lessons in how to write proper documentation, time management and support.ShannonN
wooohanetworks Friendwooohanetworks
- Join date:
- September 2008
- Posts:
- 1239
- Downloads:
- 0
- Uploads:
- 2
- Thanks:
- 148
- Thanked:
- 138 times in 41 posts
April 4, 2009 at 4:51 pm #300047Nevertheless, as I saw many of those comments that referred to stalled projects because of the delay of a JA Template, IMHO, business rule number 1, “never start a project before you have all the material on hand and can use it”, no one should come with that due to some delay with a template release a project is delayed too. Again, IMHO, people can maybe think about using it for certain projects but this can’t be something definite as long the template is not on hand plus 1 orr 2 weeks more, or you even may be delayed for another 1 or 2 weeks due to you are one of those who report the first bugs and are not in the position to work with release number 2, which should be available 1 or 2 weeks later on. All the fuzz here and there, when awaiting professional time schedules, one should not create unprofessional ones themselves and blame JA for this, sorry, but this is how all the business people who really do business think and act, IMHO!
Thanks!:)
suli3 Friendsuli3
- Join date:
- February 2007
- Posts:
- 69
- Downloads:
- 0
- Uploads:
- 1
- Thanks:
- 22
- Thanked:
- 1 times in 1 posts
April 4, 2009 at 5:17 pm #300051WHAT IS GOIN ON?????
Please inform anything!!!! It is necessary to know, if and when this template will be aveable!! It is realy uprofessional to say “nothing”.
So this is “i think 5 or 6” request for more infos. Please
Regards,
Arvind Chauhan ModeratorArvind Chauhan
- Join date:
- September 2014
- Posts:
- 3835
- Downloads:
- 74
- Uploads:
- 92
- Thanks:
- 1240
- Thanked:
- 1334 times in 848 posts
April 4, 2009 at 5:27 pm #300053<em>@suli3 122721 wrote:</em><blockquote>WHAT IS GOIN ON?????
Please inform anything!!!! It is necessary to know, if and when this template will be aveable!! It is realy uprofessional to say “nothing”.
So this is “i think 5 or 6” request for more infos. Please
Regards,</blockquote>
As far as i have been told, the template is scheduled for next week. Certainly there is delay but i hope the delay is for the best. Hope to see a stable template structure. That may justify the delay.
regards
arvind
guffas Friendguffas
- Join date:
- April 2009
- Posts:
- 51
- Downloads:
- 2
- Uploads:
- 4
- Thanks:
- 14
- Thanked:
- 6 times in 1 posts
April 4, 2009 at 8:35 pm #300064One may get the impression that this template club focus more on releasing new templates like crazy, and a lot less on giving support for their PAYING customers.
I have discovered a bug in the menusystem that probably affects ALL JoomlArt templates. I discovered the bug in Ja_Mageia, and then downloaded Ja_Opal to see if this bug was fixed in newer templates, but no luck, the bug i still there in newer templates. This could indicate this bug is in all templates.
I have gotten absolutely no respons on my request for help. One would think such a bug would get priority as it affects the complete image of JoomlArt, but my thread is completely ignored.
Joomla is, among other things, about FLEXABILITY. With the mentioned bug in all JoomlArt templates, they all reduce or criple this core flexability. I don’t understand how the developers can live with it without trying to fix it asap. At least read the members bugreports, and at least say hello and tell us if you are working on it or not.
http://www.joomlart.com/forums/topic/unrevealed-bug-in-main-menu-menu-link-alias/
3 users say Thank You to guffas for this useful post
-
AuthorPosts
This topic contains 99 replies, has 27 voices, and was last updated by Hung Dinh 15 years, 7 months ago.
We moved to new unified forum. Please post all new support queries in our New Forum