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[Gigaparts Friend GigapartsJoin date: February 2016Posts: 116Downloads:309Uploads:16 Thanked: 2 times in 2 posts]

#896196

Hello

I have tested my site in chrome and in Mozzila and it works ok.

The problem is with the slideshow in explorer using windows 10. There is a problem in display. i send you attached photo. site url http://107.6.141.98/~gigaparts/index.php/en/

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[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#896241

Hi there

I looked at your site with my Microsoft edge on windows 10 and it looks fine

Did you tried to clean your browser cache ?

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[Gigaparts Friend GigapartsJoin date: February 2016Posts: 116Downloads:309Uploads:16 Thanked: 2 times in 2 posts]

#898595

Hello

Yes i did all these and i still cannot make my site to display properly in explorer.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#898808

Gigaparts wrote:

Hello

Yes i did all these and i still cannot make my site to display properly in explorer.

Hi there

There is a Blog post talking about IE Support HERE

I cannot replicate your problem with my Edge browser

[Gigaparts Friend GigapartsJoin date: February 2016Posts: 116Downloads:309Uploads:16 Thanked: 2 times in 2 posts]

#899751

I can also see the problem in IE 11 in win 7 system. I saw that you dont suooport up to IE 10.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#903126

@Gigaparts: I already raised that bug to development team here and please them sometimes to check and fix this bug and it will release on next version.

[Gigaparts Friend GigapartsJoin date: February 2016Posts: 116Downloads:309Uploads:16 Thanked: 2 times in 2 posts]

#917477

Hello

Problem still occurs even after the update.

Please advise.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#917871

@Gigaparts: Try to apply the solution to the problem on your site

Open templates/ja_playstore/css/custom.css file and add new CSS style

html[class*="ie1"] .acm-slideshow .owl-carousel .item .img-header-bottom,
html[class*="ie9"] .acm-slideshow .owl-carousel .item .img-header-bottom,
html[class*="ie8"] .acm-slideshow .owl-carousel .item .img-header-bottom,
html[class*="ie7"] .acm-slideshow .owl-carousel .item .img-header-bottom {
  display: none;
}
.acm-slideshow .owl-carousel .owl-controls .owl-buttons {
  bottom: 400px;
  left: 50%;
  margin-left: -576px;
  right: 0;
  text-align: right;
  position: absolute;
  width: 1152px;
}
@media (max-width: 1199px) {
  .acm-slideshow .owl-carousel .owl-controls .owl-buttons {
    display: none;
  }
}

If you still face this problem, you can post the credentials info of your site: admin login and FTP account via your reply and set as private reply. We will help you to check this bug directly on your site.

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