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[razzo Friend razzoJoin date: March 2010Posts: 12Downloads:476Uploads:4 Thanks: 3 Thanked: 1 times in 1 posts]

#1095034

Manually updating the JA Bluinder component to the last version, on the Ja Focus qickstrat "without other components", both locally and on the hosting space, the problem reported on the attached screenshot occurs. I also tried other new installations, on different servers, there error occurs again.
You can tell me the solution,
Thank you.

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1095088

Hi,

It would be great if you can share the credentials of your site, I will try to install for you.

Regards

[razzo Friend razzoJoin date: March 2010Posts: 12Downloads:476Uploads:4 Thanks: 3 Thanked: 1 times in 1 posts]

#1095130

This reply has been marked as private.

[razzo Friend razzoJoin date: March 2010Posts: 12Downloads:476Uploads:4 Thanks: 3 Thanked: 1 times in 1 posts]

#1095298

Thank you, explain to me how did you solve the problem, so that I can redo and update the site in production without any problems alone?

I tried manual update of the component ja_builder_pkg.v1.1.4 on Joomla! 3.8.5 and I repeat the same error, tell me how to intervene so that the error does not happen, ame seems to be a Bug in the component.
I await your
Thank you

• This reply was modified 6 years, 9 months ago by  razzo.

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[Tor Friend TorJoin date: December 2015Posts: 69Downloads:81Uploads:10 Thanks: 9 Thanked: 5 times in 5 posts]

#1095309

Hi Razzo, you should hide your admin details, this is open to everyone now!

Regards Tor Hølleland

Tor Hølleland
Nye nettsider - hjemmesider
https://atlanta.no

1 user says Thank You to Tor for this useful post

1. Saguaros

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1095315

Hi,

You can go to Extensions > Manage > filter for JA Builder Quick Icons module > if it persists there, Uninstall it first, then you can install again. Our team has fixed this issue and it will be updated in the upcoming release.

Regards

[razzo Friend razzoJoin date: March 2010Posts: 12Downloads:476Uploads:4 Thanks: 3 Thanked: 1 times in 1 posts]

#1095327

Thanks Saguaros, but The problem currently persists, the proximity of the vertex, do you know how long?

Thanks Tor, but it is a trial installation.

Regards

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1095492

Hi,

Did you try to uninstall and install it again?

Share me the credentials of your site again, I will check for you.

[razzo Friend razzoJoin date: March 2010Posts: 12Downloads:476Uploads:4 Thanks: 3 Thanked: 1 times in 1 posts]

#1095648

"… Our team has fixed this issue and it will be updated in the upcoming release…."
I would like to know how long will the new corrected version be available?
Thank you

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1095651

Hi,

I don’t have the exact release date for this as the team is still working on other improvements, once it done, they will release the new version. Pls stay tuned.

[Author]

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