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[emusacchio Friend emusacchioJoin date: August 2015Posts: 12Downloads:8Uploads:1 Thanks: 5]

#883876

Hello, I have problems with the drop-down menu .
From the home , the item " Nuevas Promociones " works perfectly .

home
http://184.173.70.8/~geo/clientes/kayakistadetravesia/index.php

But when I go to any menu item stops working the drop down menu.

In this link , try to go to " Nuevas Promociones "
http://184.173.70.8/~geo/clientes/kayakistadetravesia/index.php/nuevas-promociones/todas-las-promociones/equipamiento

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#884015

Hi
The problem is due to one of the 3rd party extension you are using on your site . Try to unpublished the 3rd party extension one by one and check .One of your extension using older version of J query that causing the issue .You can see the error in console tab : http://prntscr.com/a3v7ey

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#884098

Hi @emusacchio,

It’s because in general, Joomla! uses jQuery v1.11.x but in the page that you see the problem, you use 3rd party extension com coupons that load jQuery v1.7.x which cause JS conflict.

Please try to contact its developer to see if it can work with latest version v1.11.x and disable the out-dated version which the component is calling.

[emusacchio Friend emusacchioJoin date: August 2015Posts: 12Downloads:8Uploads:1 Thanks: 5]

#884310

Thank you very much , if the component developer does not give me solution , there is something else I can do ?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#884311

Hi
Its Need the Jquery latest version v1.11.x , Lower version does not support and will create problems .
Solution is , use latest version of jquery or use a different extension that have latest version1.11.x .

1 user says Thank You to Pankaj Sharma for this useful post

1. emusacchio

[emusacchio Friend emusacchioJoin date: August 2015Posts: 12Downloads:8Uploads:1 Thanks: 5]

#899066

Thank you very much , unfortunately I have to use the template and the extension because they are customer requirements.

I’m trying to use another menu to see if I solve that problem.

The problem I have is:
1) as I remove the menu JoomlaArts ? I did not find in the modules .

2) I can add a menu , in the same position as the original menu?

3) add the menu in the position departament , just to do a test . But it only works in the home , it is configured to display on every page .

Thank you very much for the help.

the link is
http://184.173.70.8/~geo/clientes/kdt/

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#899196

Hi emusacchio
You need to contact the extension developer to disable the older version of the jquery as suggestion in our previous replies . With older version of jquery problem can not be solved .

PS : For different topics kindly open a separate thread .

[emusacchio Friend emusacchioJoin date: August 2015Posts: 12Downloads:8Uploads:1 Thanks: 5]

#899511

ok, the last question before to clse de tread.
Have you a old version to this template?
maybe the jquery version its older to.

tanks!

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#899515

Hi
You can check the older version of template on download page : http://prntscr.com/af5kbx
But Again Its problem from the extension you are using not from template .Older version does not make any effect Because Joomla! uses jQuery v1.11.x .
Hope it clear now .

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