Joomla Templates Club 406,261 posts

[golfvilla Friend golfvillaJoin date: September 2009Posts: 89Downloads:0Uploads:2 Thanks: 25 Thanked: 7 times in 1 posts]

#155210

The last two times I have tried to download templates from JoomlArt I get the following error message:

D:Downloadsja_social.zip.part could not be saved, because the source file cold not be read. Try again later of contact the the server administrator.

I got the same error when I tried to download the JA Blank template.

PLEASE HELP!

Thank you,
Steve Moreland
CEO, Intexch, Inc.
steve@intexch.com

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#358699

Hi,

I have checked again and still successfully download JA Social via http://www.joomlart.com/forums/downloads.php?do=cat&id=334 under your account for testing purposes. There might be internet error at the time you get access.

Pls try again and get back to us if you find any issue.

[golfvilla Friend golfvillaJoin date: September 2009Posts: 89Downloads:0Uploads:2 Thanks: 25 Thanked: 7 times in 1 posts]

#358780

No, the problem still exist. I turned off all Norton Security and still receive the same error message. I tried several times an it failed each time. I am running Windows 7 and using Mozilla FireFox Ver. 3.6.10. I am not experiencing download issues with any other site, just JA.

Thank you for your help!

[golfvilla Friend golfvillaJoin date: September 2009Posts: 89Downloads:0Uploads:2 Thanks: 25 Thanked: 7 times in 1 posts]

#358791

For some reason I was able to download the file using IE. Now that I have downloaded the zip folder. I can’t get it to install on the server. I don’t get an error message, it just acts like it is installing the file and then nothing happens, no new template, nothing.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#358876

Hi, so sorry to hear of your hassle in getting the package installed on your server.

Kindly check again the configuration of your server on time limitation or the file maximum size and then try to install again. It is so strange as this seems to be the first time we ‘ve heard of that issue.

[golfvilla Friend golfvillaJoin date: September 2009Posts: 89Downloads:0Uploads:2 Thanks: 25 Thanked: 7 times in 1 posts]

#362511

Just now getting back to this issue but it is important! I am still having the same problem. It is not a problem with the server. I have used this same server with different accounts.

[golfvilla Friend golfvillaJoin date: September 2009Posts: 89Downloads:0Uploads:2 Thanks: 25 Thanked: 7 times in 1 posts]

#362514

I have allocated more space to the server, tryed installing the template using IE instead of Mozilla, downloaded the zip file from JoomlArt.com again, tried installing the new downloaded files, NOTHING works!

The server looks like it is installing the files and ends with NO error messages. I go to the list of templates and nothing!

Please Help!

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