test
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • dlachman Friend
    #178659

    hello
    After succesfully FTP all folders from quickstart folder to public_html and trying to access my site, i recieve the last screen of instalation that ask to delete instalation folder. cant go back to define DB and if i delete the installation folder i recieve a “page not found” error message
    Cao you assist pls?
    Thanks in advanced

    pavit Moderator
    #459361

    Hi

    <blockquote>i recieve the last screen of instalation that ask to delete instalation folde</blockquote>

    Usually this happens when your public_html folder contains some files from a previous installation ( configuration.php )

    To avoid this, you need to start from scratch a new installation and you need to be sure that your public folder was empty before start again

    also make a new database and use it for your new installation

    Regards

    dlachman Friend
    #459396

    Thanks, done, i cleaned all public_html folder and upload again all quickstart folders. Installation starts, all steps are ok but after i insert all DB parameters (user, pass etc) i wait more than an hour and nothing happend (try 3 times)
    – “next” is not enable and i cant go to next screen
    Thanks in advance for your assitance

    pavit Moderator
    #459398

    Hi

    Check better your db configuration (username and password . etc ) after you have checked these settings you need to be sure that your user has all the rights . you need to grant for all ( some servers has the option to check the rights for new created db user )

    Hope that helps

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 4 replies, has 2 voices, and was last updated by  pavit 12 years, 5 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum