Viewing 15 posts - 1 through 15 (of 16 total)
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  • albatrozdigital Friend
    #1087818

    Hi!
    I’m having a problem with JA University.
    I need to add a plugin that adds the Meta names for twitter and Meta properties OG for Facebook, but with the template JA University that plugin doesn’t work.
    The Tags does not display in the header.
    If i change the default template to another one they work fine.
    What could be the problem? All cache and everything is disabled.
    Thanks
    Nuno Leite

    albatrozdigital Friend
    #1087879

    We are using the JA T3v2 framework from JA University and the problem is with this. The version using T3 framework doesn’t have this bug.
    After some tests it appears that this is related with the tags added by a system plugin. These tags are stripped and removed from the header.
    If we use a content plugin the tags are not striped.
    But we need to use a system plugin because the pages we like to add the OpenGraph tags are for other components like Jevents and others.
    We can’t change to version JA T3v2 because we would have to re-do all layout fo the website.
    Please help.
    Thanks

    Saguaros Moderator
    #1087964

    Hi Nuno,

    Kindly share the credentials of your site and steps so I can replicate the issue. Also tell me the system plugin which prevents this OG plugin from working.

    Regards

    albatrozdigital Friend
    #1088044
    This reply has been marked as private.
    Saguaros Moderator
    #1088296

    Hi,

    I see that 2 above system plugins are disable but see no og tag on this page: http://www.jflaranjeirofeijo.pt/freguesias/agenda/icalrepeat.detail/2018/01/27/2570/-/sessao-cultural-pela-paz?filter_reset=1

    For this page: http://www.jflaranjeirofeijo.pt/junta/balcao-virtual I still can click on all menu items in the main menu, could you try to clear cache and try again?

    albatrozdigital Friend
    #1088334

    Hi!
    Open Graph: I thought you would enabled them to test.
    I have enabled one of them please investigate again.

    In this page: http://www.jflaranjeirofeijo.pt/junta/balcao-virtual if you hover the mouse in the menus, the sub menu doesn’t show.
    I you’re in another page the menu shows.

    It’s not a cache thing, i thing this is javascript related.

    Thanks
    Nuno Leite

    Saguaros Moderator
    #1088460

    Hi Nuno,

    Could you share these open graph plugins so I can check in local? then I will report to the team for further checking & update.

    Also share the ftp account of your site also.

    albatrozdigital Friend
    #1088497
    This reply has been marked as private.
    Saguaros Moderator
    #1088633
    This reply has been marked as private.
    albatrozdigital Friend
    #1088653

    Hi!
    I can tell you that every other sites i have are working fine, and if i change the template from JA University with JA T3v2 framework to another one the OG tags start showing.

    I even installed a copy of the website on a test server and i can confirm that changing template solves the problem.

    On my test server i even tried JA University with T3 Framework and it worked.

    So the problem must be the JA T3v2.

    Thanks

    albatrozdigital Friend
    #1088654
    This reply has been marked as private.
    Saguaros Moderator
    #1088895

    Hi,

    I’ve shared with the team for further checking on this, pls stay tuned.

    Regards

    albatrozdigital Friend
    #1090370

    Hi!
    Any news?
    Thanks

    Saguaros Moderator
    #1090529

    I’m still waiting for the news from the team, pls give them more time.

    Thanks!

    albatrozdigital Friend
    #1094029

    Hi!
    Any news about this?
    Thanks

Viewing 15 posts - 1 through 15 (of 16 total)

This topic contains 15 replies, has 2 voices, and was last updated by  Saguaros 6 years, 8 months ago.

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