Joomla Templates Club 406,261 posts

[dismoon Friend dismoonJoin date: May 2010Posts: 17Downloads:0Uploads:0 Thanks: 4]

#166121

I have used the Joomlart templates for a while and always go down the quickinstall route. My problem is strange with this template, I can upload the quickstart files follow the normal Joomla install process but when I go to browse the site there is a blank white page? There are no error messages on the page just a blank white page. I looked at the quickstart install to make sure I had installed it correctly, and I did install the sample data.
The template is installed below, I have already wiped my 1st install and tried again with a fresh download in case some of the files were corrupt, still the same result though.

Any help would be much appreciated.

UPDATE
Decided to use a different template 🙂 Client wont wait

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#400673

Hi dismoon,

Since you decided to use a different template, so please let me know if you still need our assistance to resolve the problem with QuickStart Installation? If not, I will go ahead to close your ticket.

Thanks!

Don

[jppfm Friend jppfmJoin date: March 2008Posts: 18Downloads:0Uploads:3 Thanks: 7]

#405430

I tryed to upload JA Travel (jatc_travel_j16) quickstart to the server via extension manager but it don´t appears.
Help!

[dismoon Friend dismoonJoin date: May 2010Posts: 17Downloads:0Uploads:0 Thanks: 4]

#405432

Hi Don, we have attempted to have the joomlart support staff install the template but it never fully works, template logo, colours etc. cannot be changed once the template is visible on the site.

I gave up with the JA Travel template thinking it was just a bad Joomlart template (I must say all have been perfect until now) and used an Opencart template to setup the site as time was running out to get the site launched.

I was going to see if you released a revised version of the template and try it then.

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#405564

<em>@jppfm 258722 wrote:</em><blockquote>I tryed to upload JA Travel (jatc_travel_j16) quickstart to the server via extension manager but it don´t appears.
Help!</blockquote>

I’ve passed this to our dev crew, they will help you sort it out soon.

<em>@dismoon 258725 wrote:</em><blockquote>Hi Don, we have attempted to have the joomlart support staff install the template but it never fully works, template logo, colours etc. cannot be changed once the template is visible on the site.
</blockquote>

Can you please submit a ticket with your site url and admin account for my further check?

Don

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