Joomla Templates Club 406,261 posts

[chiara aliotta Friend chiara aliottaJoin date: June 2017Posts: 11Downloads:15Uploads:0 Thanks: 2]

#1054764

Hello,

I checked on the forum and I know there was a problem with the API.
I think I inserted all the fields correctly following your exhaustive tutorial:https://www.joomlart.com/documentation/joomla-module/ja-twitter

But still I get this message: https://www.dropbox.com/s/b3gukyrid16d4d1/Screenshot%202017-08-09%2014.56.20.png?dl=0

Is there anything I need to check? I am working remotely, but I don’t think this should be a problem.
Thanks,
Chiara

[Luna Garden Moderator Luna GardenJoin date: July 2011Posts: 2617Downloads:80Uploads:96 Thanks: 78 Thanked: 453 times in 425 posts]

#1055600

Hi Chiara,

I have passed your issue to the developer, he’s checking on it. We’ll back to you right after we have the solutions.

1 user says Thank You to Luna Garden for this useful post

1. chiara aliotta

[chiara aliotta Friend chiara aliottaJoin date: June 2017Posts: 11Downloads:15Uploads:0 Thanks: 2]

#1063703

Hello,
it is sad that my subscription expired and after almost one month this ticket is without an answer.
So I had to pay a subscription to find out that this message was completely ignored. Sigh.

Also, I just update Joomla to 3.8 and some extensions are not updated, included the Twitter extension.
This is the error.
https://www.dropbox.com/s/5mj8uevdmuh4ycf/Screenshot%202017-09-25%2000.54.35.png?dl=0

Can it be that the problem is this?
Please answer before my subscription expires.

Chiara

[chiara aliotta Friend chiara aliottaJoin date: June 2017Posts: 11Downloads:15Uploads:0 Thanks: 2]

#1063711

Just for your information, the website is online.
Still not able to update the extensions and the Twitter module give still problems.
http://untilsunday.it/

[Luna Garden Moderator Luna GardenJoin date: July 2011Posts: 2617Downloads:80Uploads:96 Thanks: 78 Thanked: 453 times in 425 posts]

#1063934

Hi Chiara,

Somehow, we missed your ticket. Our developer is taking a look at this issue, as we still try to find out why JA Twitter doesn’t work on Homepage while on subpage it’s working properly.

[chiara aliotta Friend chiara aliottaJoin date: June 2017Posts: 11Downloads:15Uploads:0 Thanks: 2]

#1063974

Thanks Luna.
It doesn’t work on the internal pages. Unless you mean as a widget in article pages.
You can check my site. http://untilsunday.it/

[Luna Garden Moderator Luna GardenJoin date: July 2011Posts: 2617Downloads:80Uploads:96 Thanks: 78 Thanked: 453 times in 425 posts]

#1064120

Hi Chiara,

Post your site URL, admin account & FTP account of your site, our developer will help you fix this issue.

[chiara aliotta Friend chiara aliottaJoin date: June 2017Posts: 11Downloads:15Uploads:0 Thanks: 2]

#1064153

This reply has been marked as private.

[Luna Garden Moderator Luna GardenJoin date: July 2011Posts: 2617Downloads:80Uploads:96 Thanks: 78 Thanked: 453 times in 425 posts]

#1064404

It seems you entered the Twitter API not correctly, I just fixed it. It works now.

1 user says Thank You to Luna Garden for this useful post

1. chiara aliotta

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