Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • addinspiration Friend
    #187358

    Hey!

    I am trying to upgrade my site http://www.expa.fi. It uses IRonis template 2.5.2 version currently.
    I try to use extensions manager and I downloaded new version 2.5.4 version and it says like this:

    “Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact “JoomlArt Updater Service” for more information or use another account.
    Upgrade failure”

    What this means? Can anyone help me please with this. I can also give the administrator to that someone who can help me.

    Best Regards,
    Tom

    Saguaros Moderator
    #492299

    Hi Tom,

    First of all, backup your site first before proceeding upgrade ( just in case 🙂 )

    Then go to backend > components > JA Extension Manager > Services Manager > choose JoomlArt Updates > Edit > enter your joomlart membership account in Authentication part.

    Save and try upgrading again.

    Regards

    addinspiration Friend
    #492338

    Thank you for the info.

    For some reason I got “HTTP-virhe 500 (Internal Server Error)”, before the template upgrade. Must be some sort of PHP problem i gues.. but where it comes from :((

    Does anyone know why?
    –> cannot see my site anymore.. :((

    addinspiration Friend
    #492359

    Sorry I found out the problem..

    http://www.joomtut.com/joomla-tips-and-tricks/68-how-to-find-http-error-500-in-joomla.html

    Fatal error: Declaration of JHttpTransportCurl::__construct() must be compatible with that of JHttpTransport::__construct() in /home/duugrs43/public_html/modules/mod_tweetdisplayback/curl.php on line 20

    addinspiration Friend
    #493757

    For some reason I cannot upgrade these what i Need to do so it would work?


    1. details
    Saguaros Moderator
    #493791

    It seems that you are using default Joomla update service to update. It’s recommended to use our JA extension manager component to update JA Products.

    Sometimes, Joomla still caches the old info and it keeps noticing with update messages, you can get rid of these message with this guide: http://wiki.joomlart.com/wiki/JA_Extensions_Manager/How-to#Known_issues

    Regards

    addinspiration Friend
    #493864

    Hey,

    Actually I am using the extension manager, but was wondering why Joomla still shows those. And for some reason the site don’t show fonts correctly anymore :((

    Saguaros Moderator
    #493941

    Did you follow steps by steps of above wiki guide? It should work.

    For the fonts issue, could you tell me more details of how it should be? some screenshots may help much here.

    Regards

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 8 replies, has 2 voices, and was last updated by  Saguaros 11 years, 6 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum