Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • nickzor Friend
    #154121

    Greetings admin and Joomlart community,

    I am trying to edit the template in the template manager but a strange thing happens. If I want to edit the parameters and click “apply” nothing happens. The template manager asks for my FTP account information. When I insert this information and try to adjust things, still nothing happens.

    If I only put my FTP information in and press “apply” or “preview” it loads it in. When I then return to edit the parameters all my options to edit / click are gone! It became a white screen with only the “Apply” “preview” and “Close” buttons remaining.

    This only happens with the new T3 template, not with for example Norite.

    What could the problem be?

    Regards,
    Nick

    Saguaros Moderator
    #354864

    Hello Nick!

    please kinldy access the go to the Administrator => Global Configuration => Server and choose the “NO” Option for the Enable FTP parameter, when done, the FTP function is disabled , and you try to test this issue again

    Thanks

    nickzor Friend
    #354913

    Greetings Tienhc,

    I have done what u said, now indeed the FTP login is no longer asked for. Unfortunatly now I get the same thing as when I was logged in with my ftp account. I have added a screen shot of both when ftp off / logged in with ftp and when I am not logged in.

    Could it perhaps be that my webhost’s PHP version is to old for the new t3?
    Logged in / FTP off

    Not logged in / ftp on but not logged in

    Regards,
    Nick

    steinar Friend
    #354916

    You may have better luck with a workaround that has been given several times in other threads: Enter your ftp user name and password. Then click apply and close. Go back to edit the template.

    In your case, you must probably reestablish the ftp setting in global config.

    nickzor Friend
    #354929

    Hello Steinar,

    I have done this, the result is the upper picture where I cannot edit any parameters, Once I click on the template manager / go to the edit page. I see the menu’s for 1 second and then they dissapear.

    Saguaros Moderator
    #354995

    <em>@nickzor 193228 wrote:</em><blockquote>Hello Steinar,

    I have done this, the result is the upper picture where I cannot edit any parameters, Once I click on the template manager / go to the edit page. I see the menu’s for 1 second and then they dissapear.</blockquote>

    Hello all,

    Please provide me the link to your site and the adminstrator, i would like to check this and give you solution to resolve this issue

    Thanks

    nickzor Friend
    #355156

    Thanks so much Tienhc,

    I have send you my login in a private message.

    Regards,
    Nick

    Saguaros Moderator
    #355300

    <em>@nickzor 193534 wrote:</em><blockquote>Thanks so much Tienhc,

    I have send you my login in a private message.

    Regards,
    Nick</blockquote>

    I have fixed The problem

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 8 replies, has 3 voices, and was last updated by  Saguaros 14 years, 2 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum