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[Laong Duijndam Friend Laong DuijndamJoin date: November 2010Posts: 226Downloads:20Uploads:91 Thanks: 65 Thanked: 3 times in 1 posts]

#189880

Hi,,
Some info:
I use Windows 7.sp1 English
Xampp 1.8.2
PHP: 5.4.16
Mysql 5.6
EXPLORER 9
FIREFOX 23.0.1
Hawkstore: 1.01
Thai language pack installed

I started by Joomlart with MESOLITE a perfect template, after a hack from my site I must delete all from my provider (One.com) I had already informed by you for an update of MESOLITE but you told me there comes no update to joomla 2.5. One.com told me it was better not to go on with Joomla 1.5. I changed to VINTAS, A nice template my customers likes the layout but told me the site is not friendly in use Mesolite was better the reason why they say not friendly is they must search where are the categories in Mesolite they could see that on the home page, In Vintas by shop . The room for shop is to small everything is close together, Now I see that almost 60% of the visitors stay not longer than 15 second on the site than there is really something wrong. We stop with building Vintas and I will make Hawkstore in XAMPP when ready with akeeba backup make a backup and transfer to my SITE.
Unfortunately Hawkstore give many problems now I’m already weeks busy with that recognition of Thai language is not everywhere in the template and VM perfect. Major problems with Explorer 9 the layout of the homepage is very very big all the other pages are OK
The layout in Firefox is mostly OK
Resumed I can’t put this on my website I’m afraid that everything goes wrong.
I send you the screen dumps and wait for you response

Kind regards Cees

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[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#503144

Hi Cees,

Thank you for uploading the screenshots on describing your issues. In this case, I suggest you to refer our template’s userguide at http://www.joomlart.com/forums/forumdisplay.php?454-JA-Hawkstore-Guides-Tutorials-Tips to be easier in configurating the template’s settings.

If you don’t want to publicize the website’s url on this forum, you can raise a ticket in our ticket support system at http://support.joomlart.com/ with the detailed credentials of your website. Our supporters will assist you personally to solve your issues on this template. You know, in this system, only you and our assigned supporter can see access your website so that it is the best way to make your website safe on development and error fixing. Lastly, it will be better that you backup your website before applying any changes.

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