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[projectosglobais Friend projectosglobaisJoin date: February 2008Posts: 29Downloads:12Uploads:7 Thanks: 2 Thanked: 2 times in 1 posts]

#976410

Hi, we bought the Google Analytics module. We have the latest version (1.0.2). We don’t have access to the module forum, but as we bought the module, we have right to support, right?

The problem is that we get a lot of this error message:

You called the draw() method with the wrong type of data rather than a DataTable or DataView

and no graphics are displayed.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#977030

Hi

I would need a closer look to detect the issue, could you provide the FTP account of your site also?

[projectosglobais Friend projectosglobaisJoin date: February 2008Posts: 29Downloads:12Uploads:7 Thanks: 2 Thanked: 2 times in 1 posts]

#977046

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#977174

Thanks for providing the info, let us investigate this further and will get back to you.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#977550

Hi,

We updated the module on your site, kindly try to put info for GA of your site

And let us know if you need further helps.

[projectosglobais Friend projectosglobaisJoin date: February 2008Posts: 29Downloads:12Uploads:7 Thanks: 2 Thanked: 2 times in 1 posts]

#977573

Now, almost all information are displayed. But there some that keep asking for authorization code, on Live Dashboard tab:

Top Referrals
Top Active Pages
Top Social Traffic
Top Keywords

The authorization code is not global?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#977594

It’s wrong notification, I’ve updated and it’s ok now. Kindly check.

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