JoomlArt Forums 32,862 posts

[jakob2001 Friend jakob2001Join date: September 2006Posts: 1Downloads:0Uploads:0]

#117161

Dear JoomlArt team,

I paid the fee using paypal, I have also sent the details to customer support email
Please reply it as soon as possible!
Regards,
Jürgen Reinhard

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#210432

Jürgen Reinhard,
The problem happen when we have special characters in your Name (Jürgen Reinhard) and our automate system can not recognize and failed to send you the email. This bugs has been fixed and your login information has been resolved via email. thank you for your patience

[vitaprint7 Friend vitaprint7Join date: May 2013Posts: 1Downloads:0Uploads:0]

#494113

<em>@Hung Dinh 1994 wrote:</em><blockquote>Jürgen Reinhard,
The problem happen when we have special characters in your Name (Jürgen Reinhard) and our automate system can not recognize and failed to send you the email. This bugs has been fixed and your login information has been resolved via email. thank you for your patience</blockquote>

I have similar problem – I can’t pay via PayPal for membership in joomlart.com.
Waiting answer from admins.
I think, we have ploblem with different names on PayPal account and holder of credit card (In PayPal – english name, in credit card – russian name).
Please, help me anybody, what’s wrong?

p.s. PayPal error: We’re sorry, but we can’t send your payment right now

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#494126

Hello,

I have checked our payment system and all is fine on our end. We still receive money from Paypal from other clients.

Pls double check your Paypal account again and feel free to ping me back if you need any further help.

Regards

[Author]

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