Viewing 15 posts - 1 through 15 (of 23 total)
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  • 7of9 Friend
    #1082213

    Hi,

    I experience the following strange behavior:

    1. I go to a product: https://www.podilatodromio.gr/shop/all-categories/clothes/jacket/endura-hummvee-convertible-jacket-green-medium-detail
    2. I select a size, like: E9070GN
    3. I click the picture and instead of popping up a litebox, it takes me to the picture: https://www.podilatodromio.gr/images/stories/virtuemart/product/e9070g.jpg
    4. I click back on the browser.
    5. I click the picture again and the litebox works fine.

    Here is a video that shows the issue: https://i-seo.tinytake.com/sf/MjIwOTMwMV82ODQ1MjQ5

    This issue happens after updating to the latest template.

    Please advise.

    Thank you in advance.

    Saguaros Moderator
    #1082315

    Hi,

    Let me share with the team for further checking on this, pls stay tuned.

    7of9 Friend
    #1082463
    This reply has been marked as private.
    Saguaros Moderator
    #1082554

    Hi,

    It seems that you’re using old layout for images in VM, I just updated the file: com_virtuemart/productdetauls/default_images.php and it’s working now. (I also backup the old file)

    Kindly check and let me know if you need help.

    Regards

    7of9 Friend
    #1082707

    Hi Saguaros,

    Thank you for your assistance. It looks OK now, however the close icon (at the top right of the lightbox) on the lightbox is a broken image. The code is:

    src="undefined/components/com_virtuemart/assets/images/fancybox/fancy_close.png"

    If you remove undefined and you leave the path just: /components/com_virtuemart/assets/images/fancybox/fancy_close.png the picture loads fine. Also the lightbox is much smaller than before. Is it possible to double its size and center it on the page, like it was before? Please check the image I attach.

    • This reply was modified 6 years, 11 months ago by  7of9.

    1. screenshot-www.podilatodromio.gr-2017-12-21-09-19-59
    7of9 Friend
    #1082906

    @saguaros could please check out my issue? Thank you in advance.

    Saguaros Moderator
    #1083153

    Hi,

    I temporarily reverted the change, I will investigate further on this first and will get back to you soon.

    7of9 Friend
    #1084502

    Happy New Year @saguaros ,

    Any news about this issue?

    Thank you in advance.

    Pankaj Sharma Moderator
    #1084739

    Hi @7of9

    Can you check the product page again?
    It looks fine in size as well the close button is showing here: https://prnt.sc/hvw4gt

    Regards

    7of9 Friend
    #1084821

    Hi @pankaj Sharma, Happy New Year and thank you for your reply. I checked the website and the problem remains.
    Could you please check this video? It shows the issue: https://i-seo.tinytake.com/sf/MjIwOTMwMV82ODQ1MjQ5

    Thank you in advance.

    Saguaros Moderator
    #1085011

    Hi,

    I saw the issue, give me more time on this.

    Thanks!

    Saguaros Moderator
    #1085705

    Hi,

    I updated above file again: com_virtuemart/productdetauls/default_images.php

    and enable the Fancy Box settings in Virtuemart settings: administrator/index.php?option=com_virtuemart&view=config > Templates tab.

    It’s showing fine now: https://www.podilatodromio.gr/shop/all-categories/clothes/jacket/endura-hummvee-convertible-jacket-green-large-detail

    Kindly check.

    Regards

    7of9 Friend
    #1086058

    Thank you @saguaros .

    I don’t know if this is due to the change, but the SSL is broken now and I did not change anything. Parts of the page are not HTTPS.
    I would appreciate you help.

    Thank you in advance.

    Saguaros Moderator
    #1086260

    Hi,

    Do you use service like Cloudflare? It seems to cache the old CSS file which loads the image with http protocol so there is issue with ssl here.

    Could you pls disable it temporarily and see how it goes?

    7of9 Friend
    #1086549

    Hi @saguaros,

    I flashed both Cloudflare and Mod.PageSpeed cache and worked for a while and then it started the same problem again. I just flashed everything again and it started working, however as soon as there is cache, the same thing will happen. Do I need to do something else, like LESS to CSS? I would appreciate any help.

    Thank you in advance.

Viewing 15 posts - 1 through 15 (of 23 total)

This topic contains 22 replies, has 3 voices, and was last updated by  Saguaros 6 years, 9 months ago.

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