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[svandena Friend svandenaJoin date: April 2016Posts: 16Downloads:34Uploads:0 Thanks: 2]

#1055720

I don’t know if I’m missing something here. In looking through this forum, I see others have the same issue. Whenever I click the publish button, it just sits there and spins. I can view the page I changed, but the publish button just sits and spins. If I close out JA Builder, and come back in, the content I just added is not there. This occurs in Firefox, Chrome, Microsoft Edge, and IE. Per the suggestions in the topics I’ve read through, I have cleared the cache on ALL the browsers.

I have upgraded to JA Builder 1.0.9. based upon some of the suggestions I’ve read. Still no change. Anyone else have any suggestions? I really don’t want to edit my main landing page as I’m afraid I’ll lose everything on that page.

Anyone have any suggestions? Is this issue still being investigated? Please help.

[ajappe Friend ajappeJoin date: December 2016Posts: 8Downloads:13Uploads:0]

#1055725

having this problem too

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1055860

Hi,

You can share the credentials of your site and tell me the page you’re facing this issue, I will take a look.

Regards

[svandena Friend svandenaJoin date: April 2016Posts: 16Downloads:34Uploads:0 Thanks: 2]

#1055920

This reply has been marked as private.

[Klaus Fuchs Friend Klaus FuchsJoin date: May 2017Posts: 19Downloads:10Uploads:10 Thanks: 3 Thanked: 1 times in 1 posts]

#1055981

Here the same:-(

I went throgh th eforum and realize is an old topic alreadyx, so what is the solution?
I need to plan a website for a client, I check four different page builders. Not all fantastic, but with this ‘basic’ problem I cannot test/use this Page Builder. And its not a matter ov ‘MY’ website/Server.
I checked and found out:
Problem with Chrome
No Problem with:
IE & FF
Maybe this informatin helps you to fix the problem.
I hope it could be solved, so I can continue my tests

Klaus

[svandena Friend svandenaJoin date: April 2016Posts: 16Downloads:34Uploads:0 Thanks: 2]

#1056007

UPDATE

I have four browsers on my computer. I cleared the cache on all four. Here are the results:

• Microsoft Internet Explorer v11.0.45: Worked just fine.
• Firefox v54.0.1: Publish button kept spinning.
• Chrome v58.0.3029.110: Publish button kept spinning.
• Microsoft Edge v40.15063 (or 15.15063): Worked just fine.

So apparently there is something going on with Firefox and Chrome. Hope this helps in troubleshooting.

[svandena Friend svandenaJoin date: April 2016Posts: 16Downloads:34Uploads:0 Thanks: 2]

#1056010

UPDATE #2

Firefox version above is 32-bit. Installed 64-bit (v55.0.1) and still does not work using Firefox.

[VariFrame Friend VariFrameJoin date: November 2015Posts: 76Downloads:10Uploads:1 Thanks: 6 Thanked: 3 times in 2 posts]

#1056058

Same here!!! For me firefox doesnt work (normal and private window both) and in chrome it works when I use private window… Btw this problem is here for several updates now and its still not working as it should!

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1056289

@svandena: Here is record video when I tried to edit ‘About CERT’ page on your site:

https://cl.ly/1o1O2M3v111O

[Creaktor Branding Agency Friend Creaktor Branding AgencyJoin date: May 2012Posts: 256Downloads:56Uploads:30 Thanks: 31 Thanked: 2 times in 2 posts]

#1056314

check this out. problem on video. https://youtu.be/6IA_2jR6EQk

www.creaktor.com

[Klaus Fuchs Friend Klaus FuchsJoin date: May 2017Posts: 19Downloads:10Uploads:10 Thanks: 3 Thanked: 1 times in 1 posts]

#1056328

so is there any solution, I think the bug is clear?

klaus

[svandena Friend svandenaJoin date: April 2016Posts: 16Downloads:34Uploads:0 Thanks: 2]

#1056360

So it appears that the "bug" (or whatever we wish to call it) only occurs when using Firefox or Chrome web browsers on a PC. Any Microsoft product (Internet Explorer or Edge) used on a PC will work as advertised. @saguaros…I noticed on your recorded video that you were using a Mac. I have only a PC.

I have a work-around for this problem (using Edge), but would really like it to work in Firefox.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1056551

I did checked with another PC and it works properly.

This is weird, let me share with the development team for further checking.

[pergolatios Friend pergolatiosJoin date: June 2016Posts: 17Downloads:20Uploads:0 Thanks: 8 Thanked: 1 times in 1 posts]

#1056639

I also have this issue with chrome. I use Ctrl+Shift+N mode works fine tho.

[svandena Friend svandenaJoin date: April 2016Posts: 16Downloads:34Uploads:0 Thanks: 2]

#1057367

Any update to report?

[Author]

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