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[jrnegronvidal1510 Friend jrnegronvidal1510Join date: November 2016Posts: 37Downloads:6Uploads:6 Thanks: 1]

#1079955

Hello. Suddenly I have lost styling from different web pages. Also, I lost every css that I had on All Pages Custom CSS. I rewrote it again. Finally, I lost different setting for other web pages like colors, module position, etc. I already fix those too.

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1080263

Hi,

This is weird, let me check and will get back to you soon.

[jrnegronvidal1510 Friend jrnegronvidal1510Join date: November 2016Posts: 37Downloads:6Uploads:6 Thanks: 1]

#1080481

Hi. I changed the access to the webpage with the issue to Super User. I’m trying to minimize the damage to the users.

• This reply was modified 6 years, 11 months ago by  jrnegronvidal1510.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1080617

Hi,

With this page: https://robertsonmartialarts.com/after-school-program

Did you import this page from another site? or this page is built directly on this site?

[jrnegronvidal1510 Friend jrnegronvidal1510Join date: November 2016Posts: 37Downloads:6Uploads:6 Thanks: 1]

#1080668

No, I didn’t. The page was working well for the last 4 months. I created a Call To Action and after that suddenly the page didn’t work anymore.

[jrnegronvidal1510 Friend jrnegronvidal1510Join date: November 2016Posts: 37Downloads:6Uploads:6 Thanks: 1]

#1080713

Hi. Guys, I know that you have the best interest to help your clients as soon as possible, but I can not keep waiting. I had to turn the problem around in order to solve it. Anyway, thanks.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1080768

It looks it’s solved now, pls let us know if you need further helps.

[gringo211985 Friend gringo211985Join date: May 2012Posts: 678Downloads:197Uploads:121 Thanks: 77 Thanked: 123 times in 27 posts]

#1081511

@saguaros

He fixed it himself because you guys were too slow to help!

This is a major issue and concerns me deeply, please test this on other sites because missing content is our worst nightmare.

You could have a backup system in place that keeps a daily copy of our pages, but something needs doing because this happening on a clients £20,000 website would not be good.

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