Public Forums 71,145 posts

[jukeboxjunkey Friend jukeboxjunkeyJoin date: December 2007Posts: 88Downloads:15Uploads:9 Thanks: 14 Thanked: 1 times in 1 posts]

#152168

I hate to bring up an issue like this on the Joomlart forum but I am a little stumped. I’m pretty sure it’s not a template issue, but rather may be one from my CPanel.

I created a sub-domain for a quickstart installation: japyro.mydomain.com

Then I installed the database, then ftp’d the quickstart files to my newly created sub-domain folder.

When I go to configure the installation I am unable to access the installation using this url: http://japyro.mydomain.com however I can access the installation by using this url: http://www.japyro.mydomain.com.

Any ideas why the “www” is required? This isn’t right.

I’ve done this dozen’s of times without this issue .

Help would be greatly appreciated.

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#348520

hi,
Not exactly sure of the solution, but this can be done either at the host DNS level, updating the Server A Record and CNAME / alias (best done by your hosting company). Second way is by use of redirects using .htaccess (google got references to get this done).

you can ask your host to make the domain access with or without www (even for subdomains), they got the configs for that i presume. I got it done around 4 years back for one of my site. I was hosted on lunarpages.com. They did it for me.

Lastly, there might be simpler way of doing it, If you get to know any, please enlighten me too then.

Regards

Arvind

[bennitos Friend bennitosJoin date: May 2008Posts: 1717Downloads:0Uploads:39 Thanks: 39 Thanked: 474 times in 407 posts]

#348563

Hello,

You can try the posted solution here:
http://forum.joomla.org/viewtopic.php?f=428&t=443004&p=1860701

Bennitos

[Author]

Posts