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[debonair86 Friend debonair86Join date: April 2012Posts: 86Downloads:0Uploads:10 Thanks: 6]

#179377

Hi! I have a problem with my rating system you can check it HERE any ideas how to solve it? Many thnx in advanced

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#462159

Hi debonair86,

Did you try to update the latest version of this template?

[debonair86 Friend debonair86Join date: April 2012Posts: 86Downloads:0Uploads:10 Thanks: 6]

#462173

Im afraid to do it, because I have changed a lot of template files, could you recommend me a specific file so as to avoid unpleasant results?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#462269

Hi again,

You could switch default template to another template like Bee5 in order to see whether the problem still persists or not. Then you can know that this issue comes from K2 component or our overridden file for this template.

[debonair86 Friend debonair86Join date: April 2012Posts: 86Downloads:0Uploads:10 Thanks: 6]

#462293

doesnt work either in other templates, and my k2 is up to date. the response from k2 team is ” It seems that you have setup K2 not to load the jQuery library. In case you load the library in your template, make sure that it is loaded before k2.js.” I checked the k2 parametrs and i have select to load the latest versions also In my template settings the optimise js is off, but still nothing change

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#463430

Hi again,

Did you try to upgrade JAT3 plugin to the latest version?

This thread was missed to be replied and apologies for the same.

[debonair86 Friend debonair86Join date: April 2012Posts: 86Downloads:0Uploads:10 Thanks: 6]

#463888

<em>@Saguaros 333357 wrote:</em><blockquote>Hi again,

Did you try to upgrade JAT3 plugin to the latest version?

This thread was missed to be replied and apologies for the same.</blockquote>Yes I upgrate it and nothing has been changed again pfff ….I’ve been lost in “stars”!!!

[debonair86 Friend debonair86Join date: April 2012Posts: 86Downloads:0Uploads:10 Thanks: 6]

#463890

I hope to have any news sooner than one month :-[

[debonair86 Friend debonair86Join date: April 2012Posts: 86Downloads:0Uploads:10 Thanks: 6]

#463893

EDIT: After hundreds of experiments I found that the problem is my database, when i use an older database of the website the problem doesnt seem to be there but with the new one the problem insist, have you got any idea how to find what cause it? Plz Im waiting for your further response.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#464125

Hi again,

Please REMEMBER to backup the new database before importing and do this at your own risk 🙂

If the new database’s data is not much different from the old one, you could try exporting data from your old database and import to new database.

[debonair86 Friend debonair86Join date: April 2012Posts: 86Downloads:0Uploads:10 Thanks: 6]

#464195

Thats the problem! The database has a big difference in content with the new one and thats why Im asking if there is another way to find whats going wrong with the database…

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