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[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#179357

Please can someone help me. A red error has appeared on all the pages of my website at http://jakeauerbachfilms.com
I have no idea how to rectify this!
I have tried changing the site to a different template (not JAT3) and this goes away, so I am hoping someone in this forum can help.
Many thanks
Sarah

[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#462147

Please can someone help me with the above problem.

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#462149

Hi sarsells,

Maybe there has been problem with your hosting that prevents joomla from creating a folder, I am not much sure but you can try to disable the optimize css and optimize js in the template back-end that I think would helps.

[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#462487

Sorry, for some reason I am not getting notifications. I just saw this message.
Please can you tell me where to disable these items?
Many thanks

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#462513

Go to the template back-end, Under the Global tag you would see those options.

[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#462569

I have now done that. Thank you, but it did not solve the problem.
Please can you make any other suggestions?

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#462640

hi sarsells,

You could try to set the write permission for the cache folder, Not sure but I hope that helps 🙂

[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#462679

THe permissions on this folder are 707
Is this OK? If so, I still do not know what to do?

[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#462727

I have set them to 777 but still have the same problem.

[swissa Friend swissaJoin date: November 2011Posts: 1955Downloads:7Uploads:277 Thanks: 175 Thanked: 717 times in 572 posts]

#462732

<em>@sarsells 332450 wrote:</em><blockquote>I have set them to 777 but still have the same problem.</blockquote>

Hi Sarah,

If you go to Site/System Information/Directory Permissions and check what is red and what is green – /administrator/index.php?option=com_admin&view=sysinfo

All should be green apart from maybe configuration.php – it they are not it might be best to ask your host for help.

777 is very dangerous for any directory or file in Joomla.

🙂

1 user says Thank You to swissa for this useful post

1. sarsells

[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#462736

Thank you swissa, I am not sure where this information is? Is it in the database? Or do I check backend on the site?
What should I set the folders to? Is it 644?
Many thanks
Sarah

[swissa Friend swissaJoin date: November 2011Posts: 1955Downloads:7Uploads:277 Thanks: 175 Thanked: 717 times in 572 posts]

#462739

<em>@sarsells 332464 wrote:</em><blockquote>Thank you swissa, I am not sure where this information is? Is it in the database? Or do I check backend on the site?
What should I set the folders to? Is it 644?
Many thanks
Sarah</blockquote>

Sorry. :-[ Not explained very well.

In Joomla go to Menu – Site – System Information

Check that it is all green!

Folders should be 755, files 644 🙂

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[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#462740

This is crazy, but there is not a system information button on my drop down menu?

OK I found it else where. This is what I found – All were gree except the last two items.

Log Directory ($log_path) ./logs/ Unwritable
Temp Directory ($tmp_path) ./tmp/ Unwritable

What shall I do about this?

Many thanks
Sarah

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[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#462742

I have just noticed that my configuration.php file is set to 444 Shall I change it to 644?

[sarsells Friend sarsellsJoin date: August 2011Posts: 65Downloads:0Uploads:11 Thanks: 13 Thanked: 1 times in 1 posts]

#462749

I have now managed to make everything writable. However, I still have the problem on all the pages of the site at http://jakeauerbachfilms.com
Please can you help further?

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