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[lcristian Friend lcristianJoin date: August 2008Posts: 174Downloads:0Uploads:3 Thanked: 31 times in 26 posts]

#134107

While trying to redeem my points I get a : ” Invalid Amount Specified “.

I have enough points, I’m selecting the right option ( 6 Months, 1800 pts)

What’s wrong?

[lcristian Friend lcristianJoin date: August 2008Posts: 174Downloads:0Uploads:3 Thanked: 31 times in 26 posts]

#274368

Your JA Template Club membership will soon expire on Nov, 08 2008

So, any mod available to solve my little problem?

[lcristian Friend lcristianJoin date: August 2008Posts: 174Downloads:0Uploads:3 Thanked: 31 times in 26 posts]

#274689

4 days and no answer. I just love the “support” around here. Nobody cares about members and stuff.
The members are helping eatch other mostly.

One qustion arise :
Get a subscription and get no support or download “pirated” templates, extensions, etc floating the net?

Oh well, we’ll see about it.

[lcristian Friend lcristianJoin date: August 2008Posts: 174Downloads:0Uploads:3 Thanked: 31 times in 26 posts]

#275756

Sad to say this but the support around here Sucks Bad!
10 days have passed no reply, no mail, no nothing.
This shows how much you care about members. What a shame.

[mfcphil Friend mfcphilJoin date: September 2007Posts: 2866Downloads:3Uploads:218 Thanks: 211 Thanked: 388 times in 133 posts]

#275763

It seems that your points have been taken from you, so I can only assume you will get your Redemption.

Send a pm to Hung see what happens

[lcristian Friend lcristianJoin date: August 2008Posts: 174Downloads:0Uploads:3 Thanked: 31 times in 26 posts]

#275764

I already sent 2 messages, 1 mail and 1 ticket. 🙂

[mfcphil Friend mfcphilJoin date: September 2007Posts: 2866Downloads:3Uploads:218 Thanks: 211 Thanked: 388 times in 133 posts]

#275765

Well its clear that you used 1800 credits on the 10th so you should be ok, it normally takes about a week to get sorted out, I’ve seen a few cases where people have thought they have been forgotten about but they get it in the end 😉

[lcristian Friend lcristianJoin date: August 2008Posts: 174Downloads:0Uploads:3 Thanked: 31 times in 26 posts]

#275766

Thank you mfcphil for the encouraging words.
Not the account is my problem. It’s about support, time spent on helping other users and feedback from the owners.
A product is a *ckin product. You’re gonna buy it and use it. Support is always the key.

[mfcphil Friend mfcphilJoin date: September 2007Posts: 2866Downloads:3Uploads:218 Thanks: 211 Thanked: 388 times in 133 posts]

#275767

your gripe is understandable…hope you get sorted.

[lcristian Friend lcristianJoin date: August 2008Posts: 174Downloads:0Uploads:3 Thanked: 31 times in 26 posts]

#276340

Still not solved.
Let’s make a wild guess. I’ll receive an email 1 day after the subscription expires :

“Hello dear customer. Your redemption was accepted but.. wait! Oh noo, you just passed the last day when you could extend you subscription by redemption.” 🙂

I just love how things are solved around here. Isn’t that ironic?

[Menalto Friend MenaltoJoin date: May 2007Posts: 4736Downloads:0Uploads:43 Thanks: 2 Thanked: 531 times in 361 posts]

#276385

No wonder it takes time, the user called “redemption” havent been online since
Last Activity: 09-22-2008 07:36 AM
And the person dealing with this was:
Last Activity: 10-15-2008 09:42 PM

I also did the same thing last week, but no errors in it, and the points did go away.

[lcristian Friend lcristianJoin date: August 2008Posts: 174Downloads:0Uploads:3 Thanked: 31 times in 26 posts]

#276502

You were lucky Menalto.

I don’t care about it anymore. Moderators are asked to delete this post and return to their boring “doing nothing”.

My experience about Joomlart was : Excelent templates, support ZERO, NULL! 😡
No reason to extend my subscription or get a new one.

I am happy though I could help the people in need.

[Author]

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