Joomla Templates Club 406,261 posts

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1060648

Hi
Kindly check the site directory and see in the template folder
templates/ja_teline_v/fonts/font-awesome/fonts/font awesome-webfont.woff
These files are present or not.
If not kindly download the fresh template package > copy the fonts/font-awesome folder and paste it in your site template fonts folder with same path and name.

let me know if it helps.

Regards

[shaunswart Friend shaunswartJoin date: June 2016Posts: 8Downloads:7Uploads:5]

#1060701

These files (.woff, .woff2, etc) are present in the template folder on production host as on dev machine like I indicated. I double-checked and uploaded the fonts again and this issue still persists.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1060704

Hi
In this case i have to check it directly on your site. Kindly provide bekow details in Private reply.
FTP details of this site
Admin URL with a temp. Super user details.

Regards

[shaunswart Friend shaunswartJoin date: June 2016Posts: 8Downloads:7Uploads:5]

#1060721

Can we try this first: please let me know which files make use of FontAwesome so that we can reference them from a CDN if it’s necessary to have this font on the site or remove them if not.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1060724

Here is path of files

/templates/ja_teline_v/fonts/font-awesome/fonts

Regards

[shaunswart Friend shaunswartJoin date: June 2016Posts: 8Downloads:7Uploads:5]

#1060759

No, not the font files. I mean the php source files that reference these fonts. I want us to try to import the fonts from a CDN instead of this directory, ‘/templates/ja_teline_v/fonts/font-awesome/fonts’, as is the currently the case. If these fonts are not necessary, we can simply remove their references from the source files.

[shaunswart Friend shaunswartJoin date: June 2016Posts: 8Downloads:7Uploads:5]

#1060788

Hi. Please note I have managed to resolve this issue. This was a mime type issue for woff files not configured on live host.

Thanks again.

[Author]

Posts