JoomlArt Forums 32,862 posts

[beastmode54 JA JobBoard beastmode54Join date: November 2007Posts: 233Downloads:0Uploads:4 Thanks: 12 Thanked: 20 times in 1 posts]

#235502

Hey alan..just a quick question. I dont use the quick start b/c i can get the site to look like the demo pretty easly, and im still a newb in joomla. Yes it takes it a lil longer, but with all the time youve spent on this problem, i think you could of had this finished by now. I could be wrong..let me know.

pS…ive had a great exp with joomlart..and i cant complain

[alanspacket Friend alanspacketJoin date: December 2007Posts: 31Downloads:0Uploads:0]

#235877

You’re kidding me? I don’t think it’s that easy as everything is nicely placed in the demo and I want it to look like that.

Don’t get me wrong, before I sign up, I’ve done my research and Joomlart by far has won my respect thus far for their style of business. However, with this template that I need, they have fell a little short for me…

[beastmode54 JA JobBoard beastmode54Join date: November 2007Posts: 233Downloads:0Uploads:4 Thanks: 12 Thanked: 20 times in 1 posts]

#235958

No saying it that easy, but you stated that you were in a hurry to get a project completed, just wondering if instead of wait for the quick install, with a little help you could of done it manually? And and you could of addressed the issue while not being on time restraint for your project.

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#235959

I am happy to help you in whatever way in making your site look the way you want it. I can’t setup an exact replica of the demo, or even access the demo server, as that is for the coders to do – as such I don’t have access.

However, you have my MSN email and Skype – contact me and I will help you live mate.

[alanspacket Friend alanspacketJoin date: December 2007Posts: 31Downloads:0Uploads:0]

#235995

if you guys can’t provide me with what was advertised, can you please refund?

[mfcphil Friend mfcphilJoin date: September 2007Posts: 2866Downloads:3Uploads:218 Thanks: 211 Thanked: 388 times in 133 posts]

#236230

sorry to hear your having such a bad time of it alan…but I have to agree with beastmode about the normal upload I didn’t even know anything about the quick start, and had my frontpage looking like the demo within an hour….took that long because I had to upload my own images.

if you can’t get sorted I hope you get your refund.

[alanspacket Friend alanspacketJoin date: December 2007Posts: 31Downloads:0Uploads:0]

#236260

I’ve tried, it took me 8 hours and i still can’t get the normal slideshow to work. I still want them to help me, but they are ignoring my requests and I’ve escalated this issue to paypal.

[winmonaye Friend winmonayeJoin date: January 2008Posts: 8Downloads:0Uploads:3]

#236686

Some people can sort it out to display correctly and some people don’t. That’s why there is quick start for people don’t, isn’t it?
If they can’ t make quick start, at least “Manual” should be useful one.

This is not acceptable.
<blockquote>

1. INSTALL TEMPLATE

* Log in to your administrator section of the site. The link to your administrator section should be like this: http://www.yoursite.com/administrator/
* On the top go to Site -> Template Manager -> Site Templates

* Select New form the options. See picture below:

* Browse to you zip file. and select it. Then select Upload File & Install.

* The template is installed when you get this page. Select Continue and let’s publish the new template.
* Your site is ready for it’s new look. Select the radio button on the Left to Template name and after that click Default from the Menu.
* Click Site -> Preview -> In New Window to see your site.

TIPS: Common problem when installing template is error of zip file. If you have error, download template again and install it.

2. INSTALL MODULE

* In your administrator area, on the top go to Site -> Installers -> Modules

* Click Browse to locate your module zip file. After that, click upload and install.

* Remember to publish and set position for your new module.

3. MODULE POSITION

Some templates of JoomlArt have addition module positions to decorate your content more attractive. To add a new module position, follow steps below:

* In your administrator area, on the top go to Site -> Template Manager -> Module positions

* You will see a list of default Joomla module positions. To add a module position, find a blank textbox and type name of your module, after that click SAVE

TIPS: To list all your template modules in your site type your url in your browser:
http://www.yoursite.com/index.php?tp=1

4. MODULE SUFFIX

Joomla have specific parameter named Module suffixes let you design your module in custom look. JoomlArt templates usually comes with serveral built-in module styles. To add module suffix to your current module, do step belows:

* In your administrator area, on the top go to Module -> Site modules

* There is a list of current modules in your site. Click on a module title to edit module.

* In Module detail information page, scroll page to bottom you will see parameter: Module Suffixes

* Type your module suffixes (usually have form: -nameofsuffix)
* After that, click Save to save new module parameter.
* Now refresh your main site to see how it changed.
</blockquote>

I can’t believe you guys put this as Template user guide for specific template.

Not only that I find lots of complain throwout the forum. I think Joomlart needs to work on existing complain ASAP.

I am not going to ask for refund. but fist I was thinking to become develop member but after I tried few templates and read the forum, I changed my mind.

Anyway, whoever designing the template is doing great job. It really good, I chose Joomlart because of this excellent design. You have really good taste.

Nice Design and Template, Bad support and documentation is very bad.
Overall bad.

[alanspacket Friend alanspacketJoin date: December 2007Posts: 31Downloads:0Uploads:0]

#236705

Thanks for understanding. I really wish this company was in America so we can put an end to all these false advertisement and poor business practice.

[MediaWorks Friend MediaWorksJoin date: September 2006Posts: 32Downloads:0Uploads:2 Thanks: 20]

#236724

I don’t know why, but JA is still advertsing “Do you know that JA Purity is now in finalist of J! 1.5 Template Contest
Vote for JA Purity & JoomlArt HERE”
Even after they WON the contest weeks ago (and of course, the contest is over).
It seems they are so busy that they forget these little details.

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#236738

<em>@MediaWorks 37362 wrote:</em><blockquote>I don’t know why, but JA is still advertsing “Do you know that JA Purity is now in finalist of J! 1.5 Template Contest
Vote for JA Purity & JoomlArt HERE”
Even after they WON the contest weeks ago (and of course, the contest is over).
It seems they are so busy that they forget these little details.</blockquote>
I’ll remove that now thanks.

[alanspacket Friend alanspacketJoin date: December 2007Posts: 31Downloads:0Uploads:0]

#236920

Ok, and the quickstart? are you just trying to cheat me out of this and make me wait until my membership ends?

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#236921

Hi Alan,
I think there is a confusion need to be clarified

First, we do not make the False Advertisement, it is more a spelling mistake when the news editors copy texts from old news when he wrote up the news for released templates. This has been corrected and we appology for that. I will be not happy when you insists on that mistake and turn it into a false advertisement.

Second, Joomla has now become stable and it is our duty to provide all stale installation and quickstart for 1.5

I should not commit a time frame for certain templates, however I am quite sure that all JA templates will be ready for Joomla 1.5 stable within 1 month since today!!

If you can not wait, please let me know if you would like a refund, I do not want you to leave JA but I will do that if I am asked to do. It has taken Joomla nearly 2 years to release it own version (1.0.x is still Mambo based) and I think 1 month will be fair to us.

[prim Friend primJoin date: December 2007Posts: 72Downloads:0Uploads:0]

#236946

“First, we do not make the False Advertisement, it is more a spelling mistake when the news editors copy texts from old news when he wrote up the news for released templates. This has been corrected and we appology for that.”

That statement might be true for alanspacket’s template but for many others the descriptions are false. Here is another example:

http://www.joomlart.com/templates_club/club_portfolio/ja_senecio.html

This template is NOT 1.5 compatible. You can’t even install it with Legacy mode…
I wonder how many templates that has false information 😮

[alanspacket Friend alanspacketJoin date: December 2007Posts: 31Downloads:0Uploads:0]

#236966

<em>@Hung Dinh 37628 wrote:</em><blockquote>Hi Alan,
I think there is a confusion need to be clarified

First, we do not make the False Advertisement, it is more a spelling mistake when the news editors copy texts from old news when he wrote up the news for released templates. This has been corrected and we appology for that. I will be not happy when you insists on that mistake and turn it into a false advertisement.

Second, Joomla has now become stable and it is our duty to provide all stale installation and quickstart for 1.5

I should not commit a time frame for certain templates, however I am quite sure that all JA templates will be ready for Joomla 1.5 stable within 1 month since today!!

If you can not wait, please let me know if you would like a refund, I do not want you to leave JA but I will do that if I am asked to do. It has taken Joomla nearly 2 years to release it own version (1.0.x is still Mambo based) and I think 1 month will be fair to us.</blockquote>

You making a spelling mistake is not my concern nor problem. You have provided a lovely descirption and selling approach and I bought it and pay for it. That’s it. 1 + 1 = 2, where ever you and your team come up with the 1 is between you guys, not me. In this case, it’s clearly a False Advertisement because it’s not avail to what was advertised and promised.

You also promised me Wednesday a few last week ago, and now you want another month.

Here’s what you can do, follow up on the case on Paypal and refund my money. Or extend my membership longer if you keep making me wait for something that was advertised to me and I paid for it.

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