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[raccuglia Friend raccugliaJoin date: January 2010Posts: 59Downloads:0Uploads:0 Thanks: 5 Thanked: 2 times in 1 posts]

#186073

Something happened with the installation of T3; how can I safely remove (apart from extensions manager) and reinstall? I tried the extension manager but it seems the folders in the server keep some old files. Thanks.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#487473

I have tested it both way:

+ Remove JAT3 on site and reinstall JAT3 again
+ Install JAT3 override with JAT3 is running

and i do not see the issue you are facing. If you still face the error, please pm me url, admin access and ftp account. I shall check it for you

Note: Let me know which JAT3 are you testing?

[raccuglia Friend raccugliaJoin date: January 2010Posts: 59Downloads:0Uploads:0 Thanks: 5 Thanked: 2 times in 1 posts]

#488622

Just sent you the information for login via PM.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#488696

<em>@raccuglia 367254 wrote:</em><blockquote>Just sent you the information for login via PM.</blockquote>

1) I have taken backup of JAT3Framework on your hosting:

From
<blockquote>/plugins/system/t3 folder</blockquote>

Change to
<blockquote>/plugins/system/t3_backup folder</blockquote>

2) Re-Install JAT3Framework again but i could not duplicate the same error you mention.

You can check about that on your site.

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