-
AuthorPosts
-
majdi2 Friend
majdi2
- Join date:
- October 2008
- Posts:
- 62
- Downloads:
- 16
- Uploads:
- 15
- Thanks:
- 2
- Thanked:
- 1 times in 1 posts
January 14, 2018 at 9:40 am #1086612Hi,
I installed JA Builder v. 1.0.6 on Joomla v. 3.8.3 and it installed successfully, then after creating a page and clicking on Live edit, a page showing Rendering Blocks loading, but nothing happens, see attached. I’ve tried refreshing and logging back in, but I get the same result.
Any idea how to fix this?
Thanks
Saguaros ModeratorSaguaros
- Join date:
- September 2014
- Posts:
- 31405
- Downloads:
- 237
- Uploads:
- 471
- Thanks:
- 845
- Thanked:
- 5346 times in 4964 posts
January 15, 2018 at 2:22 am #1086688Hi,
Kindly share the credentials of your site so I will take a look.
Regards
February 20, 2018 at 10:22 pm #1092785Hi Majdi2 – I was wondering whether you got a solution to this problem? The same thing is happening to me. Extremely frustrating 🙁
innovationmindcenter Friendinnovationmindcenter
- Join date:
- December 2014
- Posts:
- 101
- Downloads:
- 184
- Uploads:
- 13
- Thanks:
- 21
- Thanked:
- 1 times in 1 posts
February 20, 2018 at 10:53 pm #1092787same issue here: http://www.brazil.erickson.world/
Everything was working fine few hours ago.
Please help
Kovou FriendKovou
- Join date:
- July 2012
- Posts:
- 26
- Downloads:
- 9
- Uploads:
- 3
- Thanks:
- 12
- Thanked:
- 1 times in 1 posts
February 20, 2018 at 11:42 pm #1092790Suddenly same here
dboggs Frienddboggs
- Join date:
- February 2017
- Posts:
- 11
- Downloads:
- 43
- Uploads:
- 0
- Thanked:
- 1 times in 1 posts
February 20, 2018 at 11:52 pm #1092791not rendering block
innovationmindcenter Friendinnovationmindcenter
- Join date:
- December 2014
- Posts:
- 101
- Downloads:
- 184
- Uploads:
- 13
- Thanks:
- 21
- Thanked:
- 1 times in 1 posts
February 21, 2018 at 1:04 am #1092794Any update?
Saguaros ModeratorSaguaros
- Join date:
- September 2014
- Posts:
- 31405
- Downloads:
- 237
- Uploads:
- 471
- Thanks:
- 845
- Thanked:
- 5346 times in 4964 posts
February 21, 2018 at 1:11 am #1092795Hi,
Kindly share the credentials of your site: URL and super admin account, I will take a look.
Regards
February 21, 2018 at 1:38 am #1092809Same here, it was working properly 8 hours ago….
lexifae Friendlexifae
- Join date:
- October 2017
- Posts:
- 10
- Downloads:
- 19
- Uploads:
- 2
- Thanks:
- 3
- Thanked:
- 1 times in 1 posts
February 21, 2018 at 6:52 am #1092859FYR.
jquery.min.js:4 GET http://themepro.com/builder/?action=loadData&provider=joomlart&site=j10caac8a98659-14db3290214b7&osite=4d78713a4d862fd767787a318ee223f2&page=37ed8f401b4e4&layout=20154cf4e628e 500 (Internal Server Error)
send @ jquery.min.js:4
ajax @ jquery.min.js:4
r.(anonymous function) @ jquery.min.js:4
getJSON @ jquery.min.js:4
t.loadPageData @ libjs.min.js?1.1.3:322
n.loadData @ libjs.min.js?1.1.3:322
n.load @ libjs.min.js?1.1.3:322
n.init @ libjs.min.js?1.1.3:322
t.init @ libjs.min.js?1.1.3:322
t @ loader.min.js?1.1.3:3
(anonymous) @ loader.min.js?1.1.3:3
?jub=edit:1 Failed to load http://themepro.com/builder/?action=loadData&provider=joomlart&site=j10caac8a98659-14db3290214b7&osite=4d78713a4d862fd767787a318ee223f2&page=37ed8f401b4e4&layout=20154cf4e628e: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://localhost‘ is therefore not allowed access. The response had HTTP status code 500.February 21, 2018 at 7:13 am #1092868Same problem here when I started to use Builder today.. stuck on "RENDERING BLOCKS"..
February 21, 2018 at 7:57 am #1092882Hello,
same for me, it was working fine until yesterday.I’ve tried the following topics but none of them solve the problem:
- extensions > manage > database > fix
- Deploy the jub.zip as mentioned into another post
- Clear cache on server side
- Clear cache of the browser
- Use another browser
- Create a new page and try to edit it
- Nothing useful found in the logs under : administrator/logs/
- Check the rights: folder = 755, files = 644
Thanks in advance for your help
February 21, 2018 at 8:28 am #1092899Theres another post with more users having the same problem.
Seems like the extern script from http://themepro.com/ isnt reachable so nothing can be done with page builder.
Saguaros ModeratorSaguaros
- Join date:
- September 2014
- Posts:
- 31405
- Downloads:
- 237
- Uploads:
- 471
- Thanks:
- 845
- Thanked:
- 5346 times in 4964 posts
February 22, 2018 at 9:23 am #1093208Hi,
This issue has been fixed by the team, you can try to edit page again (try to clear browser’s caches & cookies if needed).
Let me know if the issue still persists.
Regards
-
AuthorPosts
This topic contains 14 replies, has 11 voices, and was last updated by Saguaros 6 years, 8 months ago.
We moved to new unified forum. Please post all new support queries in our New Forum