JoomlArt Forums 32,862 posts

[jsliao Friend jsliaoJoin date: April 2008Posts: 817Downloads:0Uploads:12 Thanks: 25 Thanked: 236 times in 210 posts]

#171363

I was previously a developer member and am trying to renew to standard membership but whenever I click signup, it brings me to the member renewal page which only allows me to choose renew developer membership. I just want standard membership now. help pls.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#427547

Hi
Because you are dev ( higher than standard ) that’s why you can’t “downgrade renew” with standard.
Let’s me pass your issue to sales team. They will help you,

Thank you,

1 user says Thank You to jooservices for this useful post

1. JA Developer

[lighthost Friend lighthostJoin date: August 2009Posts: 10Downloads:0Uploads:1 Thanks: 4]

#430065

<em>@jsliao 286409 wrote:</em><blockquote>I was previously a developer member and am trying to renew to standard membership but whenever I click signup, it brings me to the member renewal page which only allows me to choose renew developer membership. I just want standard membership now. help pls.</blockquote>
I’m having the same issue, and my Dev period has long expired…

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#430180

<em>@lighthost 289693 wrote:</em><blockquote>I’m having the same issue, and my Dev period has long expired…</blockquote>
Submit a Support Ticket addressing your issue and how you are wishing to renew your Membership,
and we will take care of it for you.

[lighthost Friend lighthostJoin date: August 2009Posts: 10Downloads:0Uploads:1 Thanks: 4]

#430238

<em>@TomC 289845 wrote:</em><blockquote>Submit a Support Ticket addressing your issue and how you are wishing to renew your Membership,
and we will take care of it for you.</blockquote>
done that a few hours ago…

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#430286

<em>@lighthost 289918 wrote:</em><blockquote>done that a few hours ago…</blockquote>
I have responded to your Support Ticket . . . should be able to get this taken care of in short order.

🙂

[mtk Friend mtkJoin date: January 2006Posts: 5Downloads:0Uploads:0 Thanked: 1 times in 2 posts]

#430288

<em>@TomC 289974 wrote:</em><blockquote>I have responded to your Support Ticket . . . should be able to get this taken care of in short order.

:)</blockquote>
thank you very much 🙂

[Author]

Posts