JoomlArt Forums 32,862 posts

[tshovel Friend tshovelJoin date: November 2010Posts: 13Downloads:3Uploads:4]

#205750

Hi,
I didn’t receive any email concerning the expiration of my membership, so i didn’t renew before expiring date (18.04.2015).
I would like to renew membership and I would like to do it with the renewal price ($49).
Considering that today is April 22th and expiration date was april 18th (during weekend) is there any chance that you make an exception and let me renew at special price?
Thanks in advance.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#567949

Forwarding this onto the attention of the JA Business Dept for you . . . hold tight, help is on the way.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#733055

Forwarding this onto the attention of the JA Business Dept for you . . . hold tight, help is on the way.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#567967

<em>@tshovel 469837 wrote:</em><blockquote>Hi,
I didn’t receive any email concerning the expiration of my membership, so i didn’t renew before expiring date (18.04.2015).
I would like to renew membership and I would like to do it with the renewal price ($49).
Considering that today is April 22th and expiration date was april 18th (during weekend) is there any chance that you make an exception and let me renew at special price?
Thanks in advance.</blockquote>

Yes your expiration date was recent so we can still provide the same discount. Please check your PM, I’ve sent you a coupon to renew.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#733073

<em>@tshovel 469837 wrote:</em><blockquote>Hi,
I didn’t receive any email concerning the expiration of my membership, so i didn’t renew before expiring date (18.04.2015).
I would like to renew membership and I would like to do it with the renewal price ($49).
Considering that today is April 22th and expiration date was april 18th (during weekend) is there any chance that you make an exception and let me renew at special price?
Thanks in advance.</blockquote>

Yes your expiration date was recent so we can still provide the same discount. Please check your PM, I’ve sent you a coupon to renew.

[stylez4men Friend stylez4menJoin date: December 2008Posts: 75Downloads:23Uploads:13 Thanks: 16 Thanked: 3 times in 1 posts]

#569180

I’ve experienced this same issue as well.

[stylez4men Friend stylez4menJoin date: December 2008Posts: 75Downloads:23Uploads:13 Thanks: 16 Thanked: 3 times in 1 posts]

#734269

I’ve experienced this same issue as well.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#569214

<em>@stylez4men 471520 wrote:</em><blockquote>I’ve experienced this same issue as well.</blockquote>
I’ve just PM you a coupon, please check.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#734303

<em>@stylez4men 471520 wrote:</em><blockquote>I’ve experienced this same issue as well.</blockquote>
I’ve just PM you a coupon, please check.

[mattcrocker159 Friend mattcrocker159Join date: December 2012Posts: 4Downloads:98Uploads:0]

#572523

Same for me, I don’t see anything about renewal on my account also…

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#572711

<em>@mattcrocker159 475985 wrote:</em><blockquote>Same for me, I don’t see anything about renewal on my account also…</blockquote>
I see that you have completed the new purchase of JATC membership already. Next time please try to renew before the current membership’s expiry date to get the renewal discount automatically.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#737746

<em>@mattcrocker159 475985 wrote:</em><blockquote>Same for me, I don’t see anything about renewal on my account also…</blockquote>
I see that you have completed the new purchase of JATC membership already. Next time please try to renew before the current membership’s expiry date to get the renewal discount automatically.

[Author]

Posts