Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • victortopper Friend
    #192593

    how to renew my account
    please urgently

    TomC Moderator
    #513740

    How long has your account been expired?

    Did you not receive a renewal reminder email notification?

    Have you tried logging into your MEMBER PAGE to renew/sign-up for your account?

    victortopper Friend
    #513748

    It’s been three days that I can not have access to download and forum. I never got an email notification to renew my account so I’m here no news and I’m stuck for modification of my template.

    <em>@TomC 399805 wrote:</em><blockquote>How long has your account been expired?

    Did you not receive a renewal reminder email notification?

    Have you tried logging into your MEMBER PAGE to renew/sign-up for your account?</blockquote>

    TomC Moderator
    #513752

    Have you tried logging into the MEMBER PAGE to re-sign up for your account?

    victortopper Friend
    #513755

    I just check that the price is $ 70 or $ 49 for the renewal of the account

    <em>@victortopper 399814 wrote:</em><blockquote>It’s been three days that I can not have access to download and forum. I never got an email notification to renew my account so I’m here no news and I’m stuck for modification of my template.</blockquote>

    TomC Moderator
    #513757

    I have forwarded your inquiry to the JA Sales Team – from whom you will receive further communication.

    victortopper Friend
    #513798

    Thank you very much for help

    <em>@TomC 399830 wrote:</em><blockquote>I have forwarded your inquiry to the JA Sales Team – from whom you will receive further communication.</blockquote>

    Arvind Chauhan Moderator
    #513807

    Hi Victor,

    I have extended your membership till 29th Nov, now you can see the renewal link in your member area. I checked our system and I see that no emails were triggered for your account (atleast so far i can not track any renewal reminder sent to you).

    Regards

    Arvind

    victortopper Friend
    #513831

    Hi,
    Thank you a lot you can please put the link directly to the post that I will make payment directly

    cordially

    Arvind Chauhan Moderator
    #513841

    <em>@victortopper 399916 wrote:</em><blockquote>Hi,
    Thank you a lot you can please put the link directly to the post that I will make payment directly

    cordially</blockquote>

    You just need to login to your member area >> http://www.joomlart.com/member/ and you can see the renewal option.

    victortopper Friend
    #514062

    <em>@TomC 399830 wrote:</em><blockquote>I have forwarded your inquiry to the JA Sales Team – from whom you will receive further communication.</blockquote>

    Hi Mr TOM
    I am writing to you because I have a big problem with my site.
    I made an update joomla 3.1 to joomla 3.2 but I have a big problem with these impossible to make a backup of configuration change modules, nobody can help me.

    Since I made ​​the update joomla 3.1 to joomla 3.2
    modules:

    JA News – Mobile

    JA News Sticker Module

    JA News – Default Layout

    JA News – Linear Layout

    JA News – Pulse Layout

    thesis modules are not editable
    therefore not feasible to edit and save
    if there is a person Who has Experienced this problem if it can help me

    TomC Moderator
    #514125

    With regard to your inability to edit/save changes you make within your various modules, I have forwarded your issue onto the JA Development Team to take a look at and provide further assistance to/for you.

    One thing I would recommend you reading into – with regard to your decision to update/upgrade Joomla/Module/Framework versions – is Understanding Layout & Template Overrides in Joomla[/url].

    victortopper Friend
    #514142

    If I understand your last paragraph before an update see if this update adapts template.

    Nazario A Friend
    #514168

    Hi victortopper,

    We release the first batch including templates/extensions which will be compatible with Joomla 3.2: http://www.joomlart.com/blog/news-updates/14-responsive-joomla-templates-10-joomla-extensions-are-now-compatible-with-joomla-3-2 Please try to take a backup of your site first then update module in your site to latest version

    Regards

Viewing 14 posts - 1 through 14 (of 14 total)

This topic contains 14 replies, has 4 voices, and was last updated by  Nazario A 10 years, 11 months ago.

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