JoomlArt Forums 32,862 posts

[kayz Friend kayzJoin date: October 2009Posts: 127Downloads:0Uploads:10 Thanks: 11 Thanked: 7 times in 1 posts]

#155724

Hi guys i missed out on my renewal by two days! It expired on the 24th of October and now i cannot renew.

Other template providers send out a notification and i was expecting Joomla Art to do the same. Can i kindly ask the sales team to enable my account so i can renew my membership as oppose to buying it again.

I only missed out by 2 days.

Thank you.

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#360642

Hi kayz,

Updated your membership with additional 2 days. It expires on 28th now. Renew before expiry.

BTW, we do sent the reminder for renewal, i recieved reminder myself last week for renewal. :p

Regards

Arvind

[kayz Friend kayzJoin date: October 2009Posts: 127Downloads:0Uploads:10 Thanks: 11 Thanked: 7 times in 1 posts]

#360684

<em>@drarvindc 200623 wrote:</em><blockquote>Hi kayz,

Updated your membership with additional 2 days. It expires on 28th now. Renew before expiry.

BTW, we do sent the reminder for renewal, i recieved reminder myself last week for renewal. :p

Regards

Arvind</blockquote>

Hi and thanks for increasing the renewal period.

As for the problem well i can tell you that you now have a problem. If you got it then thats lucky for you, but i can tell you 100% i did not get any reminders.

I suggest you look into this.

Thank you.

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