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[gioefa Friend gioefaJoin date: September 2013Posts: 13Downloads:8Uploads:2 Thanks: 6 Thanked: 1 times in 1 posts]

#193965

I have a problem for a portal that uses the template JA-Teline 4:
http://www.meteoportaleitalia.it
randomly when opening the site remains in continuous loading and running very slow, other times it turns out to be fast, other times I Gateway Timeout error 504.
I’m trying to figure out what the problem is but I can not get out and I can not find nessua solution. I checked the logs hosting and give errors that do not understand and to which I can not find the solution. I enclose below a small list of file messages logs:

[Wed Jan 22 12:43:35 2014] – http://www.meteoportaleitalia.it – AH01215: PHP Warning: file_get_contents(/web/htdocs/www.meteoportaleitalia.it/home/cache/_system/2dac4b5fd78040f3805b8e31bcaac28c-cache-_system-7d1c6007155e3fb0509579ea8b70ffcd.php): failed to open stream: Stale file handle in /web/htdocs/www.meteoportaleitalia.it/home/libraries/joomla/cache/storage/file.php on line 65, referer http://www.meteoportaleitalia.it/scienze/scienze/vulcanologia/14642-kamchatka-due-vulcani-in-eruzione-foto.html

[Wed Jan 22 12:29:42 2014] – http://www.meteoportaleitalia.it – AH01215: PHP Warning: Cannot modify header information – headers already sent by (output started at /web/htdocs/www.meteoportaleitalia.it/home/libraries/joomla/cache/storage/file.php:65) in /web/htdocs/www.meteoportaleitalia.it/home/plugins/system/jat3/jat3/core/parameter.php on line 107

[Wed Jan 22 12:29:42 2014] – http://www.meteoportaleitalia.it – AH01215: PHP Warning: file_get_contents(/web/htdocs/www.meteoportaleitalia.it/home/cache/com_templates/2dac4b5fd78040f3805b8e31bcaac28c-cache-com_templates-5265645f7a2f407fe7517b80eb557153.php): failed to open stream: Stale file handle in /web/htdocs/www.meteoportaleitalia.it/home/libraries/joomla/cache/storage/file.php on line 65

[Wed Jan 22 12:18:12 2014] – http://www.meteoportaleitalia.it – ModSecurity: Warning. Pattern match “msn(?:bot|ptc)” at REQUEST_HEADERS:User-Agent. [file “/etc/apache/modsecurity/modsecurity_crs_55_marketing.conf”] [line “18”] [msg “MSN robot activity”] [uri “/monitoraggio-a-analisi-modelli/14171-ecmwf-intravede-scenari-freddi-all-orizzonte-per-la-nostra-penisola.html”] [unique_id “Ut@o9H8AAAEAAF8obzIAAAEi”]

[Wed Jan 22 12:18:12 2014] – http://www.meteoportaleitalia.it – ModSecurity: Warning. Pattern match “msn(?:bot|ptc)” at REQUEST_HEADERS:User-Agent. [file “/etc/apache/modsecurity/modsecurity_crs_55_marketing.conf”] [line “18”] [msg “MSN robot activity”] [uri “/robots.txt”] [unique_id “Ut@o9H8AAAEAAF8obzEAAAED”]

[Wed Jan 22 12:16:32 2014] – http://www.meteoportaleitalia.it – AH01215: PHP Warning: file_get_contents(/web/htdocs/www.meteoportaleitalia.it/home/cache/_system/2dac4b5fd78040f3805b8e31bcaac28c-cache-_system-929adb9b368342c818ec393fb978a452.php): failed to open stream: Stale file handle in /web/htdocs/www.meteoportaleitalia.it/home/libraries/joomla/cache/storage/file.php on line 65

[Wed Jan 22 12:13:49 2014] – http://www.meteoportaleitalia.it – ModSecurity: Warning. Pattern match “msn(?:bot|ptc)” at REQUEST_HEADERS:User-Agent. [file “/etc/apache/modsecurity/modsecurity_crs_55_marketing.conf”] [line “18”] [msg “MSN robot activity”] [uri “/images/Francesco Cangiotti/previsionimercoledi22012014.jpg”] [unique_id “Ut@n7X8AAAEAAG7Vd@wAAAAs”]

[Wed Jan 22 12:13:48 2014] – http://www.meteoportaleitalia.it – ModSecurity: Warning. Pattern match “msn(?:bot|ptc)” at REQUEST_HEADERS:User-Agent. [file “/etc/apache/modsecurity/modsecurity_crs_55_marketing.conf”] [line “18”] [msg “MSN robot activity”] [uri “/images/Francesco Cangiotti/previsionimercoledi22012014.jpg”] [unique_id “Ut@n7H8AAAEAAF-wh@QAAAFN”]

[Wed Jan 22 12:13:48 2014] – http://www.meteoportaleitalia.it – ModSecurity: Warning. Pattern match “msn(?:bot|ptc)” at REQUEST_HEADERS:User-Agent. [file “/etc/apache/modsecurity/modsecurity_crs_55_marketing.conf”] [line “18”] [msg “MSN robot activity”] [uri “/robots.txt”] [unique_id “Ut@n7H8AAAEAAHAUV3EAAAGb”]

[Wed Jan 22 12:13:48 2014] – http://www.meteoportaleitalia.it – ModSecurity: Warning. Pattern match “msn(?:bot|ptc)” at REQUEST_HEADERS:User-Agent. [file “/etc/apache/modsecurity/modsecurity_crs_55_marketing.conf”] [line “18”] [msg “MSN robot activity”] [uri “/images/Francesco Cangiotti/previsionimercoledi22012014.jpg”] [unique_id “Ut@n7H8AAAEAADc5A9AAAAFr”]

[Wed Jan 22 12:13:48 2014] – http://www.meteoportaleitalia.it – ModSecurity: Warning. Pattern match “msn(?:bot|ptc)” at REQUEST_HEADERS:User-Agent. [file “/etc/apache/modsecurity/modsecurity_crs_55_marketing.conf”] [line “18”] [msg “MSN robot activity”] [uri “/robots.txt”] [unique_id “Ut@n7H8AAAEAAF-wh98AAAFs”]

[Wed Jan 22 12:13:48 2014] – http://www.meteoportaleitalia.it – ModSecurity: Warning. Pattern match “msn(?:bot|ptc)” at REQUEST_HEADERS:User-Agent. [file “/etc/apache/modsecurity/modsecurity_crs_55_marketing.conf”] [line “18”] [msg “MSN robot activity”] [uri “/robots.txt”] [unique_id “Ut@n7H8AAAEAADeK-EQAAAHl”]

[Wed Jan 22 12:13:44 2014] – http://www.meteoportaleitalia.it – ModSecurity: Warning. Pattern match “msn(?:bot|ptc)” at REQUEST_HEADERS:User-Agent. [file “/etc/apache/modsecurity/modsecurity_crs_55_marketing.conf”] [line “18”] [msg “MSN robot activity”] [uri “/images/Francesco Cangiotti/previsionimercoledi22012014.jpg”] [unique_id “Ut@n6H8AAAEAAGBAwv4AAAHf”]

please let help me because I do not know what to do!!
reguard and thank a lot
EM

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#519450

Right now it is difficult to figure out the root of the issue. But you can consider the following:

Remember to back-up your site before making changes

<blockquote>/web/htdocs/www.meteoportaleitalia.it/home/plugins/system/jat3/jat3/core/parameter.php on line 107</blockquote>
Upgrade JA T3v2 framework to the latest version – here.

<blockquote>/web/htdocs/www.meteoportaleitalia.it/home/libraries/joomla/cache/storage/file.php:65)</blockquote>
Clear cache from admin area after you finish updating on your site.

[gioefa Friend gioefaJoin date: September 2013Posts: 13Downloads:8Uploads:2 Thanks: 6 Thanked: 1 times in 1 posts]

#519514

Thank you very much for your replay.
So i applied upgrade and now the portal seems to be faster.
so i can put this tread in close.

Again TY
EM.

[gioefa Friend gioefaJoin date: September 2013Posts: 13Downloads:8Uploads:2 Thanks: 6 Thanked: 1 times in 1 posts]

#519516

Thank you very much for your replay.
So i applied upgrade and now the portal seems to be faster.
so i can put this tread in close.

Again TY
EM.

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