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[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#197977

Hello,

I did some changes to my site but the responsive part of the site is not working… I don’t know why.

I use JA Purity with Joomla 3.3.0

Most of my css changes are in rtl/custom.css … maybe this is the reason?

Many thanks for your always great help and support

Best Regards
Raffet Ali

[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#535880

Hello,

Problem solved Android Samsaung Galaxy…
but it’s still there on Iphone, I got a white blank page..

Please check the attached file…

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Attachments:

1. 

[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#535944

Any suggestions please…

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#536006

Hi nooran,

Purity III template is not ready for J!3.3, we are still in progress of updating it and do hope to release new version within this week.

Please try to roll back to the last working version and wait for the update.

1 user says Thank You to Saguaros for this useful post

1. nooran

[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#536111

Hello,

I have rolled back to previous Joomla version which is Joomla 3.2.3, but it was the same…

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#536145

Hi Raffet,

If the problem with white page still persists, please try going to administrator area of your site > Sites > Global configuration > Server tab and enable ‘Error Reporting’, it then lets you know if any error exists.

[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#536236

Hello @saguaros,

It is already enabled to : System Default.
But there are other options:

– Simple
– Maximum
– Development

Should I choose one of these other options?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#536320

You can try with ‘Maximum’ value.

Also check out this blog post for more information: http://www.joomlart.com/tutorials/joomla-tutorials/joomla-error-reporting-explained

1 user says Thank You to Saguaros for this useful post

1. nooran

[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#536530

Thanks a lot @saguaros

[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#538123

Hello @saguaros,

There is no error… I have noticed that the page comes as white, because the whole site is on hidden on the right side of the iPhone which means the width is too much…
Can you tell me please how to solve this? I think it’s a matter of CSS file, but don’t know where.

This is the URL: http://www.hrcyemen.org, please check on your iPhone device.
On the other hand, if you check this URL http://www.hrcyemen.org/eng , you will find out it’s appearing normally well.

Please check the attached image.

Many thanks for your continuous help & support.

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Attachments:

1. 

[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#538219

Hello,

Any suggestions please…
I really tried my best to solve this issue, but really couldn’t.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#538249

I tried to open your site in iPhone device but it looks fine: http://prntscr.com/3qzthu

Could you try to clean browser cache or open in another device?

[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#538292

Hello @saguaros,

As I checked your screenshot, yest it’s working fine from your end..
I have cleared the site cache, but it was the same…
I’m using iPhone 4s with chrome browser.

Can you please browse the site again but with chrome? I’m sure you will the same issue.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#538407

I see the issue but please notice that the Purity III is not ready for RTL language (we mentioned this in info page of this template: http://www.joomlart.com/joomla/templates/purity-iii ), so I’m afraid it will not work properly in iPhone for RTL and you should wait for the update.

[nooran Developer nooranJoin date: June 2013Posts: 119Downloads:8Uploads:21 Thanks: 32 Thanked: 6 times in 1 posts]

#538493

Hell Saguaros,

Please check my PM to you… and thanks for the clarification.

1 user says Thank You to nooran for this useful post

1. Saguaros

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