Joomla Templates Club 406,261 posts

[occhi_marrone Friend occhi_marroneJoin date: October 2013Posts: 20Downloads:6Uploads:8 Thanks: 5 Thanked: 2 times in 1 posts]

#200086

Hello!
When i switch in general template settings “Enable responsive” to NO, tabs (description and reviews) on product pages stop switching. I tried to do it on fresh test site from quickstart – the same result.
Can you help me?

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#543905

I have checked your site on Android and iPad devices, see the screenshot

Please help me to clarify the problem here in more details. I will help to check further

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[occhi_marrone Friend occhi_marroneJoin date: October 2013Posts: 20Downloads:6Uploads:8 Thanks: 5 Thanked: 2 times in 1 posts]

#543926

Ninja Lead, look what i’ve got when responsive mode is ON:
(desktop)
(mobile android)

So i turned off this mode and now have problems with tabs in product pages

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#544018

I see this bug on your site but I have double checked with our demo: http://ja-hawkstore.demo.joomlart.com/ it’s working fine with responsive mode ON.

Have you done any customization with original template?

Please back-up old data on your site first and then pm me FTP account of your site. I need to compare files in your site with original files in templates.

[occhi_marrone Friend occhi_marroneJoin date: October 2013Posts: 20Downloads:6Uploads:8 Thanks: 5 Thanked: 2 times in 1 posts]

#544122

OK, I’ve sent ftp account via PM

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#544395

<em>@occhi_marrone 439017 wrote:</em><blockquote>OK, I’ve sent ftp account via PM</blockquote>

I have received your pm but I could not access it, please check and pm me the FTP account again.

Please don’t forget to let me know what files you changed on your site? It will help me to check the issue faster.

[occhi_marrone Friend occhi_marroneJoin date: October 2013Posts: 20Downloads:6Uploads:8 Thanks: 5 Thanked: 2 times in 1 posts]

#545958

Ninja Lead, i’ve decided to switch on responsive mode and work with related css. All tabs in responsive mode works fine, if you want to continue solving an issue, you may look this bag from quickstart in demo site. Thank you anyway.

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