Joomla Extensions Club 20,483 posts

[jamjodesign Friend jamjodesignJoin date: June 2008Posts: 432Downloads:27Uploads:40 Thanks: 59 Thanked: 14 times in 3 posts]

#150111

Both the RSS link and captcha do not load on first visit in both Safari and Chrome. I am using the newest version of this component and you have to refresh the page in order for the captcha to work :confused:

In IE and Firefox they work fine. This seems to be a bug in chrome and safari only

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#339271

<em>@jamjodesign 172946 wrote:</em><blockquote>Both the RSS link and captcha do not load on first visit in both Safari and Chrome. I am using the newest version of this component and you have to refresh the page in order for the captcha to work :confused:

In IE and Firefox they work fine. This seems to be a bug in chrome and safari only</blockquote>

Hi Jamjodesign,

I already rechecked this in my machine and they still work fine with both Chrome and Safari browsers so that could you please give us your site url and admin account for closer look.

Thank you.

[jamjodesign Friend jamjodesignJoin date: June 2008Posts: 432Downloads:27Uploads:40 Thanks: 59 Thanked: 14 times in 3 posts]

#339276

I have sent a private message to you now with required details. Basically you need to click both the captcha image and the RSS image in order for them to show up. I have tried this on multiple machines and browsers and it only effects chrome and safari and only on first load after clearing the cache.

Thanks

[jamjodesign Friend jamjodesignJoin date: June 2008Posts: 432Downloads:27Uploads:40 Thanks: 59 Thanked: 14 times in 3 posts]

#339280

By the way this happens in both the default and light css layouts of this component.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#339300

Hi there,

JA Ores version 1.0.1 including JA comment has been available for download. Please download and reinstall for the above problem solved

[jamjodesign Friend jamjodesignJoin date: June 2008Posts: 432Downloads:27Uploads:40 Thanks: 59 Thanked: 14 times in 3 posts]

#339302

I am already using the version 1.0.1 and also the newest version of JA comment. I see from your download page that the newest version of JA ores is 1.0.1 released on the 27 of march and this is the one I have – I only uploaded this 4 days ago!

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#339570

Hi there,

Currently, we are preparing to release the new version with all of these fixed bugs.

I really appreciate your patience.

[jamjodesign Friend jamjodesignJoin date: June 2008Posts: 432Downloads:27Uploads:40 Thanks: 59 Thanked: 14 times in 3 posts]

#339572

Ok no problem, look forward to know new release with fixes.

[ajbpalma77 Friend ajbpalma77Join date: October 2010Posts: 10Downloads:0Uploads:1 Thanks: 3 Thanked: 2 times in 2 posts]

#367986

Any news with this subject, any fix?

I also have a problem with the RSS, when i click it there is a system error message with the following:

* Model class jacommentModelJafeeds not found in file.

Error creating feed file, please check write permissions.

What file? What write permissions? Everything seems correct to me.

Also the captcha image doesn’t load, there’s only a button with the label Captcha and when i hover it, the php wait animation shows up but nothing happens, not even reloading the page, nothing.
The following error shows up in Firebug:
“NetworkError: 500 Internal Server Error – http://mysite.com/index.php?option=com_jacomment&task=displaycaptchaaddnew”

What could be causing this?

I’m using the latest Joomla, JA Social template and latest JAComments 1.0.9, please help, i don’t know how to fix it.

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#368219

Dear ajbpalma77,

@error creating feed file, please check write permissions.
Kindly check write permission in folder: com_jacommentviewsjafeedsfeeds. If you can’t see folder feeds please create new.
@captcha image doesn’t load
Kindly send me your admin and ftp account in this link:
http://support.joomlart.com/index.php?/Tickets/Ticket/View/59310/16/4/-1
to fix out this error.

Best Regards.

1 user says Thank You to nghiatd for this useful post

1. ajbpalma77

[ajbpalma77 Friend ajbpalma77Join date: October 2010Posts: 10Downloads:0Uploads:1 Thanks: 3 Thanked: 2 times in 2 posts]

#368629

Thank you nghiatd,

RSS is working now, i just added the directory. I don’t know why it wasn’t there in the first place. :((

About the captcha, when i click the link you sent it just gives me “invalid ticked ID”.

Anyway i don’t have an FTP account, i use SFTP with Putty for server core changes and all else internal is through Ninjaexplorer, a nice extension.
I can create an account for you to investigate what’s going on, using Firebug and this extension. I don’t know if it will be enough.

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#368857

Hi ajbpalma77,
Please access your ticket at the link:
http://support.joomlart.com/index.php?/Tickets/Ticket/View/59310/-1/-1/-1#0.
Please login by your forum user / pass to login and then send me your admin account. I will check and fix the issue for you then.

Regards.

[ajbpalma77 Friend ajbpalma77Join date: October 2010Posts: 10Downloads:0Uploads:1 Thanks: 3 Thanked: 2 times in 2 posts]

#371479

the ticket link doesn’t work for me, i’ve sent you a PM but got no answer. The problem still persists.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#371614

Hi,

Please luse your registered email and password to login this helpdesk system via http://support.joomlart.com >> then view the submitted tickets >> then find ticketID#XIC-789-48313 >> fill your admin account there or create a new ticket then fill all your credentials data for further check.

[Author]

Posts