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earthson Friend
earthson
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April 3, 2012 at 2:56 am #175715SAVE button is not working with the JaSlideshow module. CLOSE works, but I just cannot save.
I have tried with Chrome, Safari, Firefox
I have tried saving articles, and other modules, and all work…just no JaSlideshow.
I installed with a quickstart package for JaSocial, on Joomla 2.5
Any ideas?
TomC ModeratorTomC
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April 3, 2012 at 3:02 am #447023Often times, clearing the JAT3 cache will “kick start” attempted changes into effect. Have you tried this?
earthson Friendearthson
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April 3, 2012 at 3:04 am #447024I just tried it…but it didn’t help :((
TomC ModeratorTomC
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April 3, 2012 at 3:35 am #447028<em>@earthson 311914 wrote:</em><blockquote>I just tried it…but it didn’t help :((</blockquote>
A couple of additional thoughts/suggestions . . . .1. Make sure you’re using the most current/updated version of the extension (i.e. check your Extension Manager for updates)
2. It may be a permissions issue with/for your server files …. in general make sure your folders are set at 755 and files at 644
(If you’re uncertain about how to do this, ask your WebHost’s Technical Support to check/set the permissions for you)For THIS particular issue, though … you can also try setting the permissions to 777 for the SLIDESHOW MODULE FOLDER ONLY. We have seen this issue come up before, and this has worked.
This last suggestion is ONLY for the Slideshow Module Folder – as you NEVER want to set all of your folders to 777 – as it would open up access to your entire site to virtually anyone clever enough to try.
Hope That Helps
earthson Friendearthson
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April 3, 2012 at 3:56 am #447030Nope – none of those worked. But, I did notice that there were 3 items that came up wit han error when checking if they had an update.
“Response from JoomlArt Updater Service: Sorry, this extension is invalid, unpublished or no longer supported”
They came standard in the Quickstart kit – should I delete them?
TomC ModeratorTomC
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April 3, 2012 at 4:04 am #447031My recommendation would be to either update the extension via the Extension Manager, or uninstall it and obtain the latest version from the JA Social download list – the last update of which appears to have been 03/05/2012
earthson Friendearthson
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April 3, 2012 at 4:08 am #447032Tried uninstalling, and installing the latest version from the Ja_Social download page. Nothing…wtf??!
TomC ModeratorTomC
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April 3, 2012 at 5:14 am #447037<em>@earthson 311923 wrote:</em><blockquote>Tried uninstalling, and installing the latest version from the Ja_Social download page. Nothing…wtf??!</blockquote>
So you are saying you are not able to effectuate ANY changes within your Slideshow module – nothing?earthson Friendearthson
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April 3, 2012 at 12:45 pm #447118That is correct. No changes can be made, because I cannot save. None of those buttons work (SAVE, SAVE and CLOSE, SAVE and NEW). Only the CLOSE button works.
I can open the module, and make any changes within it…but nothing ever actually changes, because it never saves…VERY ANNOYING!
earthson Friendearthson
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April 4, 2012 at 2:25 pm #447305Any chance I’ll here from an Admin member on Joomlart? When I posted, I did ask for help from Admin, and offered my account info. Could someone go and have a look, and let me know what you discover? Thank you 🙂
earthson Friendearthson
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April 6, 2012 at 9:31 pm #447637Ok, I think I solved the issue on my own. It seems that Akeeba Admin tools, and their overzealous server protection settings was blocking php files from the slideshow. Once I allowed them, I could save again – I hate website…always something conflicting with something else…grrr
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April 19, 2012 at 6:57 pm #449188How did you do this?
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earthson Friendearthson
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April 23, 2012 at 12:50 pm #449762Sorry FRAKLK,
I didn’t get a notification that you asked a question. But rthonline is right. You just need to use Admin Tools (Akeeba Pro) to change the htaccess file. Allow access to the php directories in that folder. 🙂
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This topic contains 37 replies, has 11 voices, and was last updated by Saguaros 10 years ago.
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