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  • Luna Garden Moderator
    #1031981

    Hi,

    Try to go to JA K2 Filter Option >> Open & Save to see if it works. If it doesn’t, pls share with us your admin account with full permission & also FTP account so we could check your problem further.

    gosolo Friend
    #1032359

    Hi Luna,

    I see a note saying you have replied but I can not see the actual message?

    gosolo Friend
    #1032850
    This reply has been marked as private.
    Luna Garden Moderator
    #1032872

    Hi,

    When I turn on error reporting I get: Fatal error: Cannot declare class K2ModelItemlist, because the name is already in use in /home/

    This problem means another extension on your site already declared class name K2ModelItemlist, try to disable other K2 filter extension on your site to see if the error disappears.

    gosolo Friend
    #1032916

    Thank you so much! That was the problem. For anyone else having the problem, I went ot manage extensions, searched for ´filter´ and there were several things I had tried before still active and conflicting with JAK2 filter.

    Working great now.

    thanks for the help.

Viewing 5 posts - 1 through 5 (of 5 total)

This topic contains 5 replies, has 2 voices, and was last updated by  gosolo 7 years, 7 months ago.

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