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Viewing 15 posts - 1 through 15 (of 16 total)
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  • navamhyd Friend
    #207196

    Hi,

    I am getting the attached error snapshot 2 message when tries to do the normal search i.e. snapshot 1. Search module at “topbar-r” position Can you guide me on how to fix the search error.

    Snapshot 1:

    Snapshot 2:

    Thanks
    Navam


    1. Snapshot-1
    2. Snapshot-2
    Adam M Moderator
    #573714

    Hi @navamhyd,

    Could you please update the temporary admin to Super Users group so I can check which is the cause of this problem ?

    Adam M Moderator
    #738728

    Hi @navamhyd,

    Could you please update the temporary admin to Super Users group so I can check which is the cause of this problem ?

    navamhyd Friend
    #573840

    Hi @adam M,

    Its done. changed the role to Super user.

    Thanks
    Navam.

    Adam M Moderator
    #574002

    Hi @navamhyd,

    Please try to update your Joomla! to latest version and recheck (make sure to backup your site before start the update process).

    navamhyd Friend
    #574063

    Hi Adam,

    Thanks for update!

    Now we are using Joomla 3.3.3 version and we don’t want to go with latest Joomla version due to JA Voice component limitation (it is not working on Joomla versions more than 3.3) .

    Kindly help to resolve the search box issue in current Joomla version 3.3.3

    Thanks in advance for your support!
    Navam

    navamhyd Friend
    #739077

    Hi Adam,

    Thanks for update!

    Now we are using Joomla 3.3.3 version and we don’t want to go with latest Joomla version due to JA Voice component limitation (it is not working on Joomla versions more than 3.3) .

    Kindly help to resolve the search box issue in current Joomla version 3.3.3

    Thanks in advance for your support!
    Navam

    Adam M Moderator
    #574157

    Hi @navamhyd,

    I checked this matter and look like there’s a problem with your Joomla! or from 3rd party extension that affect the search function. You can follow these steps below to see that it won’t work even with default Joomla! template :

    1. I created new menu item in admin >>> Menus >>> Main Menu >>> Search. Please enable it, you will see that the menu item is assigned with template Protostar.

    2. Navigate to admin >>> Components >>> sh404SEF >>> temporary disable it (disable 3 parameters in main page)

    3. Go back to front-end, go to Search page and you will see the template Protostar is applied there, type any keyword then you will get the same result.

    I’m afraid that this case is beyond our support scope and you might have to hire a developer to fix the problem for you instead.

    navamhyd Friend
    #574262

    Hi Admin,

    Thanks for detailed response !

    As you suggested if we update the Joomla to latest version 3.4.1, are you sure the SEARCH functionality will work? Please confirm.

    Regards,
    Navam

    navamhyd Friend
    #640596

    Hi Admin,

    Thanks for detailed response !

    As you suggested if we update the Joomla to latest version 3.4.1, are you sure the SEARCH functionality will work? Please confirm.

    Regards,
    Navam

    navamhyd Friend
    #739271

    Hi Admin,

    Thanks for detailed response !

    As you suggested if we update the Joomla to latest version 3.4.1, are you sure the SEARCH functionality will work? Please confirm.

    Regards,
    Navam

    Adam M Moderator
    #574353

    Hi @navamhyd,

    Just want to make sure that everything is up-to-date and unfortunately, I’m afraid that it will 100% work after you update to Joomla! 3.4.1.

    But regarding the error message, it indicates that the search function requested for a table in database which doesn’t exist (_question_core) and I’m pretty sure it’s not a default Joomla! table.

    You can download installation Joomla! package that match your current version, extract it and replace 3 folders below in your site with original folders from Joomla! and recheck :

    1. administratorcomponentscom_search

    2. componentscom_search

    3. modulesmod_search

    Adam M Moderator
    #640692

    Hi @navamhyd,

    Just want to make sure that everything is up-to-date and unfortunately, I’m afraid that it will 100% work after you update to Joomla! 3.4.1.

    But regarding the error message, it indicates that the search function requested for a table in database which doesn’t exist (_question_core) and I’m pretty sure it’s not a default Joomla! table.

    You can download installation Joomla! package that match your current version, extract it and replace 3 folders below in your site with original folders from Joomla! and recheck :

    1. administratorcomponentscom_search

    2. componentscom_search

    3. modulesmod_search

    Adam M Moderator
    #739362

    Hi @navamhyd,

    Just want to make sure that everything is up-to-date and unfortunately, I’m afraid that it will 100% work after you update to Joomla! 3.4.1.

    But regarding the error message, it indicates that the search function requested for a table in database which doesn’t exist (_question_core) and I’m pretty sure it’s not a default Joomla! table.

    You can download installation Joomla! package that match your current version, extract it and replace 3 folders below in your site with original folders from Joomla! and recheck :

    1. administratorcomponentscom_search

    2. componentscom_search

    3. modulesmod_search

    navamhyd Friend
    #575449

    Hi @adam M,

    For Search issue: 1146 Table ‘healthclaps.hrl34_questions_core’ doesn’t exist

    Per your reference we have tried with joomla version to 3.4 and also updated the three folders. But still we are facing the same issue.

    Can you please resolve this issue. And currently we have unpublished the module due to this error and the module name is “Search”.

    P.S hope you have my joomla admin login details.

    Thanks
    Navam.

Viewing 15 posts - 1 through 15 (of 16 total)

This topic contains 16 replies, has 2 voices, and was last updated by  Adam M 9 years, 6 months ago.

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