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[hasulyone Friend hasulyoneJoin date: July 2015Posts: 1Downloads:0Uploads:0]

#681499

Hello!

Yesterday I made two payment of JATC Standard Membership for 3 months, but not activated. I tried to make a purchase, but on the next page was this text: “you do not have permission to access this page”. I thought I had not paid properly, so I made the payment again. Today I returned to make a purchase but I saw, my membership has not been activated yet, again. I checked my bank account and both payments are properly made. I made payments with Paypal. These are the two invoices:

2 Sep, 15:33 – Invoice ID: 451700-GBO
2 Sep, 21:41 – Invoice ID: 451725-ZEZ

So, I hope you can give my money back, what I paid for one membership, because I made two payments, but I would like just one.

Thanks for everything.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#681556

I have forwarded this onto the appropriate people for immediate attention.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#747419

I have forwarded this onto the appropriate people for immediate attention.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#681578

@hasulyone I see that your membership is not activated yet, please PM me the 2 transaction IDs of payments you made yesterday so I can activate membership for you, while the extra payment will be refunded.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#747441

@hasulyone I see that your membership is not activated yet, please PM me the 2 transaction IDs of payments you made yesterday so I can activate membership for you, while the extra payment will be refunded.

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