Joomla Templates Club 406,261 posts

[iguinee Friend iguineeJoin date: December 2009Posts: 453Downloads:10Uploads:39 Thanks: 58 Thanked: 32 times in 1 posts]

#180607

Hello,

After a quick upgrade to the latest Joomla version, I encountered a “Problem HTTP Error 500 (Internal Server Error): an unexpected condition was encountered…”

I must say that all extensions are up to date.

Please advise.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#466800

Please help me clear the followings:

+ What joomla version did you upgrade to 2.5.6 ?
+ Did you take backup before doing ?
+ Show me step by step you did ?

Regards

[iguinee Friend iguineeJoin date: December 2009Posts: 453Downloads:10Uploads:39 Thanks: 58 Thanked: 32 times in 1 posts]

#466811

Any advice on this issue, please?

I am using JA Event with Joomla 2.5. I have also indicated admin details for the support team. To access cpanel, please use the extension extplorer.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#466987

I try to use the extension explorer but it’s very slow to compare the error on your site. I need to access phpmyadmin, please send PM me about that. I will help you check continously.

[iguinee Friend iguineeJoin date: December 2009Posts: 453Downloads:10Uploads:39 Thanks: 58 Thanked: 32 times in 1 posts]

#466994

I did an upgrade from 2.5.5 to 2.5.6 and I have just upgraded to 2.5.7
I went to updates and upgraded following the link there.
I do not have a backup.

[iguinee Friend iguineeJoin date: December 2009Posts: 453Downloads:10Uploads:39 Thanks: 58 Thanked: 32 times in 1 posts]

#467097

I have sent you a PM with the login details.

Should you encounter any issue login in, please let me know asap.

Some of my other sites are experiencing the same issue.

[iguinee Friend iguineeJoin date: December 2009Posts: 453Downloads:10Uploads:39 Thanks: 58 Thanked: 32 times in 1 posts]

#467494

<em>@Ninja Lead 338146 wrote:</em><blockquote>I try to use the extension explorer but it’s very slow to compare the error on your site. I need to access phpmyadmin, please send PM me about that. I will help you check continously.</blockquote>

It is over a week now and no progress has been made on this issue.

Please let me know what is happening.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#467498

@iguinee: I spent more time checking the error on your site. Because you did upgrade JA Comment but you missed to upgrade both plugin plg_jacomment.v2.5.1.zip & plg_system_jacomment.v2.5.1.zip,

I helped you download both plugins directly link and re-install them on your site.

Please check again and let me know if the issuepersists.

Regards,

[iguinee Friend iguineeJoin date: December 2009Posts: 453Downloads:10Uploads:39 Thanks: 58 Thanked: 32 times in 1 posts]

#467506

Hi Ninja, Many thanks

What was the problem exactly? I have similar issues with some other domains.

Thank you again.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#467507

Sure, please apply my solution for other site then the problem on your site will be fixed.

1 user says Thank You to Ninja Lead for this useful post

1. iguinee

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