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[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#758552

Hi, is it possible to set the countdown module to countdown to a specific hour rather than just counting down to midnight on the selected date?

For example, we have tried inserting a time into this section however this had no effect on the countdown timer.

Is our date/time format incorrect? Or is there a setting / line of code we need to add / alter?

Please advise.

Thank you.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#758812

Hi,

You need to upgrade JA ACM module of Countdown : style-1 type with latest version and set the configuration like my screenshot.

Hope it helps

Regards

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#758837

Hi @ninja Lead,

Thank you for your reply.

Ok I have updated JA ACM Module to version 2.0.9 and ensured Countdown Style 1 is selected, as you can see: . However I don’t have a “Start hour” field as shown in your screenshot…

Please advise.

Thank you

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#758838

You can pm me the URL of your site, admin login and FTP account of your hosting. I will check it for you.

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#758839

Hi @ninja Lead,

Thank you for your response.

Ok I will send you a PM with details.

Thanks

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#758896

I set the configuration from Upcoming Event and see it’s showing the event count down on your site.

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#759109

Hi @ninja Lead,

Thank you for your reply.

Ok, but this hasn’t resolved our issue… For example the upcoming event is set to start on 02/12/15 at 19:00 in the backend: .

But in the frontend it displays as starting in almost 24 hours time . It’s 09:16 in the morning where I am, so it should say approx 1 day 09 hours 44 minutes.

I noticed your backend countdown settings say “Start hour” whereas ours says “End date”, is there a reason for this?

I have checked the server time settings in the backend and set them to “London”, but this doesn’t seem to change anything.

Please advise.

Thanks

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#759357

Can we have a response on this asap please?

Thanks

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#759594

I spent a lot of my time to debug the problem on your site. Look at the screenshot below

Your site is setting with London, if you want to show that time or not (you can set time with your location)

Beside that, I see you changed the code from templates/ja_charity/acm/countdown/tmpl/style-1.php file with offset: +10

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#759764

Hi @ninja Lead,

Thank you for your response.

Yes London is the timezone we want set.

I’ve had a look at the templates/ja_charity/acm/countdown/tmpl/style-1.php file and tried changing offset: +10 to something different such as +0 or +2 and I’ve also tried completely removing the offset: +10 line, but it seems to have no effect whatsoever on the countdown.

Please advise.

Thanks

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#759766

With London timezone, it will get offset+0, I set with the same at your time but with GMT+7 and got the offset+7, it’s working fine.

and below is London timezone and it shows correctly at your time or not

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