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[sophia88 Friend sophia88Join date: March 2015Posts: 18Downloads:0Uploads:4]

#205095

Hi,

I will use this thread to ask about issues I encounter for which I have not found any solutions in the existing threads.
I hope this is ok.

1. I have removed the last line in defaut.php in order to remove facebock and cleared the cach. The comment box is indeed gone, however no script still asks to allow facebook.net. What else needs changing to completely remove facebook from the ja_wall template?

2.. The item-hot parameter is displaying as “new” rather than “hot”. The same issues appears in certain parts of your demo. How can this be fixed?

3. How can I create true sticky posts in the sense that they will remain in the top position?

4.. How can I ensure pictures in the custom HTML module have no border and uses the full with of the module?

5. Only the top posts are showing and one has to start scrolling for the bottom third of the page to populate, hence the page looks initially pretty empty. How can this be fixed to ensure the site gets instantly completely populated?

6. When scrolling down, loading gets stuck sometimes. Sever has 4GB memory, etc. there are no hardware limitations. How can the performance be improved?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#565012

Hi Sophia,

Below are my answers for your concerns:

1. Kindly check on your site to see whether there is any 3rd party extension having connection to FB or not, and try to disable it.

2. The item will have ‘hot’ label when it has the ‘hit’ number as you set in Template manager of JA Wall.

3. The same with #2, the hot number will be put in priority and it also due to the ordering configuration you set for the menu item of page.

4. You can use module class suffix to add specific style for module as you wish. This needs a bit css styling.

5,6. We use the JA Lazyload plugin which helps to display a blank image while waiting your site to load real images. If you don’t want to use lazyload in any page, you can go to backend settings of this module and configure as you want.

P/s: you should post your questions in separate thread, it’s easier to follow and get better help 🙂

[sophia88 Friend sophia88Join date: March 2015Posts: 18Downloads:0Uploads:4]

#565114

<em>@Saguaros 466054 wrote:</em><blockquote>
1. Kindly check on your site to see whether there is any 3rd party extension having connection to FB or not, and try to disable it.
</blockquote>

We dont use any 3rd party Plugins. We Installed the complete Ja_wall site with all plugins you have included.
I have disabled any plugins related to social, and removed the last line in the default.php. So there has to be some code left somewhere.

<em>@Saguaros 466054 wrote:</em><blockquote>
2. The item will have ‘hot’ label when it has the ‘hit’ number as you set in Template manager of JA Wall.
</blockquote>

Hot is set to 40 (default) and i have articles with way over 40 hits jet they show “new” instead. It is not the same tag as the default new tag and this issues also appears on your demo. Please see the attached screenshots. The one named “hot”is how it appears on articles with 50+hits.

<em>@Saguaros 466054 wrote:</em><blockquote>
3. The same with #2, the hot number will be put in priority and it also due to the ordering configuration you set for the menu item of page.
</blockquote>

This doesn’t answer my question. The menu ordering doesn’t allow for articles to be singled out to be left in position one. Please specify what needs to be done to create a true sticky item.

<em>@Saguaros 466054 wrote:</em><blockquote>
4. You can use module class suffix to add specific style for module as you wish. This needs a bit css styling.
</blockquote>

Can you please specify the class suffix that has to be used in order for images to use the full height and with of the custom html module.

<em>@Saguaros 466054 wrote:</em><blockquote>
5,6. We use the JA Lazyload plugin which helps to display a blank image while waiting your site to load real images. If you don’t want to use lazyload in any page, you can go to backend settings of this module and configure as you want.
</blockquote>

As previously mentioned. We installed the complete ja_wall joomla 3.3 installation with all plugins. I’ve tried disabling an re-enabling lazy load and also tried changing the configuration. No changes are noticeable. On your demo the whole site gets filled with tiles instantly, yet on our site only the first row loads until one starts scrolling down. Please see the attached screenshot. Almost a third of the page is empty with lazy load enabled.This is the most severe issue preventing us from going live.

I’m very sorry to say that non of your answers where particularity helpful, but rather seemed like you tried to get this ticked of quickly. I sincerely hope you will be able to provide some more in-dept answers and solutions in your follow up that actually help us to resolve these issues and get the site live, especially for the loading issues.

Many thanks.

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Attachments:

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#565180

Hi Sophia,

It’s better with a closer look, PM me URL and admin login info of your site.

[sophia88 Friend sophia88Join date: March 2015Posts: 18Downloads:0Uploads:4]

#565493

<em>@Saguaros 466258 wrote:</em><blockquote>Hi Sophia,

It’s better with a closer look, PM me URL and admin login info of your site.</blockquote>

Hi,

I’ve already send you two PMs.
This is rather urgent as we are on a tight schedule.

Thanks.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#565686

Hi Sophia.

1; Please remove the following code from the end of index.php

[PHP] <!– // FACEBOOK SCRIPT –>
<div id=”fb-root”></div>
<script type=”text/javascript”>
/* <!;
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = “//connect.facebook.net/en_US/all.js#xfbml=1”;
fjs.parentNode.insertBefore(js, fjs);
}(document, ‘script’, ‘facebook-jssdk’));
/* ]]> */
</script>
[/PHP]

2: Can you give me a link to where you see this? For a tag to appear a class must be set somewhere and I would need to look at the code to find it. I have not experienced this problem before.

3: Unfortunately, there a “sticky” is not a feature of this template. The only option is to add a custom module in one of the available module positions but that does affect the layout.

4:, 5: and 6: Suagaros has answered these.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#565818

I just checked your site’s URL but it loads fine, could you also PM me admin & ftp account of your site?

[sophia88 Friend sophia88Join date: March 2015Posts: 18Downloads:0Uploads:4]

#566207

Thanks for getting back to us on this.

<em>@phill luckhurst 466909 wrote:</em><blockquote>
1; Please remove the following code from the end of index.php
</blockquote>

This worked. Thank you very much.

<em>@phill luckhurst 466909 wrote:</em><blockquote>
2: Can you give me a link to where you see this? For a tag to appear a class must be set somewhere and I would need to look at the code to find it. I have not experienced this problem before.
</blockquote>
I’ve send you a PM. There are articles which have way over 40 hits on the frontpage.

<em>@phill luckhurst 466909 wrote:</em><blockquote>
4:, 5: and 6: Suagaros has answered these.</blockquote>

Not really.
As you can see when you access the site, initially only 4 or 5 articles appear until you start scrolling down. Now please compare this to the demo, which is filled with content straight away and loads also faster when scrolling further down.
The JA lazy load plugin is active and we have tried different parameters. I’m attaching a screenshot of the current settings (we tried also default settings of course) There is no noticeable difference in behavior whether lazy load is switched on or off.

Another issue that you will notice when opening the URL, which I haven’t mentioned so far, is that the image in the corner stone position fills the whole screen for a moment when accessing the site.

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Attachments:

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[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#566566

I have adjusted your “Home” menu item from showing 1 Leading article and 3 Intro articles to instead be 0 and 20 as this was causing only 4 items to show initially. I have also reset the JA Lazyload plugin to the recommended settings.

Your corner image would work better if you manually resized it. Currently, because it is 850px * 850px the script is having to do it on the fly. When the page is loading a little slowly you briefly see this happen. If you re-upload the same image at the correct size that will fix the problem you are seeing and also help speed up the initial load.

[sophia88 Friend sophia88Join date: March 2015Posts: 18Downloads:0Uploads:4]

#567233

Once again thank you very much Phill.

Could you please also take a look at the label issue where hot items remain as new despite over 40 hits?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#567326

Could you PM me your site’s credentials i.e: URL, admin and ftp account? I will check it for you.

[sophia88 Friend sophia88Join date: March 2015Posts: 18Downloads:0Uploads:4]

#567665

*friendly bumb*

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#567726

I still didn’t receive login info, kindly check and send it to me 🙂

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