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davson007 Friend
davson007
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November 23, 2012 at 11:39 pm #182543Hi
Extra field search suddenly site crashes when I click search. I have reinstalled module + component but nothing seems to change that. That’s what I get:Thanks for your help
I can pm details if neededMoonSailor FriendMoonSailor
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November 29, 2012 at 8:40 am #474684Hi davson007,
Please send pm with your site login details. I will check and help you out. Would be great if you can include the FTP login info too…. i might need that too to fix the issue.
Regards
davson007 Frienddavson007
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December 4, 2012 at 4:41 pm #475179My god…surely takes time to get any help…not happy as I sent separate pms and no reply whatsoever! I had to go and purchase other extension (K2 extra field search extension) as i could be with a website not functioning for weeks and weeks… very poor service guys.
MoonSailor FriendMoonSailor
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December 5, 2012 at 4:25 am #475216Hi davson007,
I am really sorry my lateness as this does not flagged to my attention somehow 🙁
I have reinstalled all fou and the issue is fixed. Please check again.
Thanks you your reporting bug for us. It conflicts with K2 Tools module and this will be added to next version.
davson007 Frienddavson007
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December 5, 2012 at 9:47 am #475244Would seem there is conflict between k2 extra field search and jaslider…but still no answer to my tickets and pms…
MoonSailor FriendMoonSailor
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December 5, 2012 at 9:56 am #475245Hi davson007,
I fixed this issue in your site and it works properly now, will update this fix for next release of this module also
Please check it again.
<blockquote>
but still no answer to my tickets
</blockquote>Could you give me tickets id? I will check it for you.
1 user says Thank You to MoonSailor for this useful post
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This topic contains 7 replies, has 2 voices, and was last updated by davson007 11 years, 11 months ago.
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