Joomla Templates Club 406,261 posts

[jurgeng Friend jurgengJoin date: December 2010Posts: 77Downloads:56Uploads:12 Thanks: 7 Thanked: 6 times in 3 posts]

#724869

Hi,

When a user with editor rights logs in to my site, the screen goes blank. After setting error messages, I see this message:

Fatal error: Call to undefined method JHtml::tooltipText() in /var/www/html/plugins/system/t3/base/html/layouts/joomla/edit/frontediting_modules.php on line 44

The site is running 2.5 (shame on me, I know, but there’s a custom component that I can’t get updated).
Can this be fixed, or should I move to a different template/framework?

Thanks,
Jurgen

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#754680

Hi Jurgen,

You can pm me FTP account of your hosting and super admin to access backend of your site. I will help you to check this bug.

Regards

[jurgeng Friend jurgengJoin date: December 2010Posts: 77Downloads:56Uploads:12 Thanks: 7 Thanked: 6 times in 3 posts]

#725057

Hi,

I’ve actually become reluctant on allowing you on my sites. Even considering going away from Joomlart all together here. Here’s what happened:

Yesterday, I suddenly started getting complaints from people not able to access my site at all. So I sent out an urgent support ticket to my hosting provider. They perused the logs and fount that the Joomlart account made some changes in the settings causing the complete site to be inaccessible (both frontend and backend). So I know sh*t happens, if you touch code, you sometimes mess up. But the mere fact that nobody from Joomlart notified me to tell me the site was down, really struck hard here. I also got a serious mail from my hosting company – and I actually fully agree with them – that it’s not their job to fix the mistakes from other developers. If this would happen again in the future, they would have to charge me (premium rates) for this kind of troubleshooting.

[jurgeng Friend jurgengJoin date: December 2010Posts: 77Downloads:56Uploads:12 Thanks: 7 Thanked: 6 times in 3 posts]

#754865

Hi,

I’ve actually become reluctant on allowing you on my sites. Even considering going away from Joomlart all together here. Here’s what happened:

Yesterday, I suddenly started getting complaints from people not able to access my site at all. So I sent out an urgent support ticket to my hosting provider. They perused the logs and fount that the Joomlart account made some changes in the settings causing the complete site to be inaccessible (both frontend and backend). So I know sh*t happens, if you touch code, you sometimes mess up. But the mere fact that nobody from Joomlart notified me to tell me the site was down, really struck hard here. I also got a serious mail from my hosting company – and I actually fully agree with them – that it’s not their job to fix the mistakes from other developers. If this would happen again in the future, they would have to charge me (premium rates) for this kind of troubleshooting.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#725094

<blockquote>
Fatal error: Call to undefined method JHtml::tooltipText() in /var/www/html/plugins/system/t3/base/html/layouts/joomla/edit/frontediting_modules.php on line 44
</blockquote>

I could not see the problem from your site, that’s why I requested the FTP account to access of your hosting. We always make a backup version before processing to change on your site.

About the problem on your site, I guess it regards the override front-end editing from t3 framework on your site and you don’t need to use this override on your site.

+ Using FTP account and access your hosting

+ find and remove var/www/html/plugins/system/t3/base/html/layouts/joomla/edit/frontediting_modules.php file to frontediting_modules_bk.php file

Let me know if it helps

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#754883

I understand your point but whenever we make change on client’s site, we always take a backup before proceed changing.

<blockquote>
Fatal error: Call to undefined method JHtml::tooltipText() in /var/www/html/plugins/system/t3/base/html/layouts/joomla/edit/frontediting_modules.php on line 44
</blockquote>

This message indicates error in code so that I’d like to take a closer look at code to investigate further. This file belongs to the override of T3 framework on ‘frontend editing’ feature in Joomla. If you don’t want to use this override, try to access file/folder on your server then find & rename this file:

var/www/html/plugins/system/t3/base/html/layouts/joomla/edit/frontediting_modules.php

To:

frontediting_modules_bk.php

It then will use default feature of Joomla and let me know how it goes.

[jurgeng Friend jurgengJoin date: December 2010Posts: 77Downloads:56Uploads:12 Thanks: 7 Thanked: 6 times in 3 posts]

#832215

This reply has been marked as private.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#832836

I changed that directly on your site and now you can check the problem on your site again, let me know if it helps

[Author]

Posts