Joomla Templates Club 406,261 posts

[voonchung Friend voonchungJoin date: August 2015Posts: 67Downloads:48Uploads:29 Thanks: 2]

#1039886

I have updated Easysocial to the latest version, also Joomla is updated to latest.

After i install the latest JA intranet template, my site is not appearing correctly.

Please check

[voonchung Friend voonchungJoin date: August 2015Posts: 67Downloads:48Uploads:29 Thanks: 2]

#1040159

Hi Support,

Any updates on this?

Thanks

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1040583

Hi,

As I can see that there are 500 error messages appear on your site now: http://prntscr.com/fha5vc

Could you also update the FTP account of your site so I can take a look?

[voonchung Friend voonchungJoin date: August 2015Posts: 67Downloads:48Uploads:29 Thanks: 2]

#1040584

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1041149

I’m working on this, pls stay tuned.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1041723

The problem comes from your own override for EasySocial Dropdown menu module: ja_intranet/html/mod_easysocial_dropdown_menu/

By default, we don’t override this module in JA Intranet template, kindly check your override code again.

I temporarily disable this and you can see it’s working now.

[voonchung Friend voonchungJoin date: August 2015Posts: 67Downloads:48Uploads:29 Thanks: 2]

#1041763

Hi,

1. The top right easysocial bar is not working. Please refer pic1.png attached. Could you check properly as you try to disable something?

2. The override is provided by your team as a solution last time when the JA template is not updated to support later versions of Easysocial. Please check back all my ticket history for JA template before you reply?

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1041975

Hi,

I’m not the guy in that thread.

Could you check the cpanel login info again? as I can’t access with provided info now.

[voonchung Friend voonchungJoin date: August 2015Posts: 67Downloads:48Uploads:29 Thanks: 2]

#1041988

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1042301

Hi,

There is something wrong from the easysocial module: http://prntscr.com/fkf5jx

I tried to switch to default Joomla template but the same error occurs, could you raise the same topic to stackideas forum also?

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