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[palos Friend palosJoin date: January 2013Posts: 369Downloads:37Uploads:8 Thanks: 125 Thanked: 27 times in 7 posts]

#947733

How should I make it premium? Option is grayed out (inactive) and the yellow banner warns me to pay…

I paid for the developer membership what contains it so why should I pay an extra 40$ for the premium ticket?

JA Developer wrote: Actually Developer members get this Premium support by default, so you do not need to pay any extra fee to us. When you submit a question in the forums, you can simply tick the option "Premium Ticket" to receive priority from our support team.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#948642

Hi,

I just jumped on your thread and I’m not sure the problem on your site, if possible you can explain me again the problem on your site and besides that you can give me the credentials info of your site via private reply. I will help you to check the problem directly on your site.

Regards

[palos Friend palosJoin date: January 2013Posts: 369Downloads:37Uploads:8 Thanks: 125 Thanked: 27 times in 7 posts]

#948716

This reply has been marked as private.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#949053

I solved the problem on your site with the solution below

Open templates/ja_events_ii/css/custom.css file

find and change

.t3-slideshow:after {
    height: inherit;
}

to

.t3-slideshow:after {
    background:none;
    height: inherit;
}

Let me know if it helps

1 user says Thank You to Ninja Lead for this useful post

1. palos

[palos Friend palosJoin date: January 2013Posts: 369Downloads:37Uploads:8 Thanks: 125 Thanked: 27 times in 7 posts]

#949096

Thank You Ninja,
It is working now!

[Author]

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