Viewing 4 posts - 1 through 4 (of 4 total)
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  • earthson Friend
    #192663

    I cannot wrap my head around this. I’m trying to setup the slideshow in Joomla 3. I have all the images working properly. When I edit the text for the first image, it shows up on the homepage properly. But, eventually, as I enter the text for my next 4 images, something goes wrong. I click save and the module reverts back to some sort of default stage. All options revert – the image folder reverts to /images – and my slideshow is missing on the homepage.

    If I change the image folder back to /images/joomlart/jabrisk/myfolder all of the image icons appear again, but all the text has been erased.

    WTF?! It took me several times of being screwed before I copied and pasted all text into a word document, just in case. I’ve wasted so much time recreating textual content here. Grrrr.

    So, am I crazy? Am I doing something wrong? Or is this a glitch? It is a brand new Quickstart install, and I haven’t touch anything else yet.

    Nazario A Friend
    #514089

    Hi earthson,

    Is slideshow module in your site up-to-date? Please try to update it to the latest version and try to add again. If problem still persists, PM me admin login info – ftp account, then I will try to check for you.

    Regards,

    Nazario A

    earthson Friend
    #514219

    Hey Nazario. I assumed it was current because it came in the Quickstart package. After closer inspection, it was old. I tried updating via the Joomla control panel, but I kept getting this error:

    Error

    COM_INSTALLER_INVALID_EXTENSION_UPDATE

    So, in the end, I just downloaded the package from your site, and uploaded through the installer. Now everything works properly with the module. Thanks so much!

    Off topic – do you know why I was getting that error? Any ideas?

    Nazario A Friend
    #514265

    HI Earthson,

    The above error will occur when you update JA extensions with Joomla update service – which is used for free Joomla extension only.

    It’s recommended to use our JA Extension Manager (JAEM) to update our products

    Regards,

    Nazario A

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 4 replies, has 2 voices, and was last updated by  Nazario A 10 years, 11 months ago.

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