Viewing 9 posts - 1 through 9 (of 9 total)
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  • lailuluelo Friend
    #198795

    Hello,

    I have problems with slideshow after update to 3.3.1. Suddenly module doesn´t appear at my site home.

    First I think in problems changing propeties of mask configuration but just few secons before I updated to new version 3.3.1

    Could you please tell me how can I fix the problem?

    thank you very much

    Pankaj Sharma Moderator
    #538852

    Hi
    The template and the extensions are currently not ready for the joomla 3.3.1
    As you know joomla 3.3.1 is just released .
    Please installed a backup of your site if you have
    or roll back your joomla to previous version .
    always take a backup of your site before any update and rollback

    lailuluelo Friend
    #538854

    <em>@pankajsharma 432158 wrote:</em><blockquote>Hi
    The template and the extensions are currently not ready for the joomla 3.3.1
    As you know joomla 3.3.1 is just released .
    Please installed a backup of your site if you have
    or roll back your joomla to previous version .
    always take a backup of your site before any update and rollback</blockquote>

    Coul you please tell me how can I rollback to my previous version of joomla?

    I haven´t a backup. I have a big problem.

    Also, could you please tell me when I must update Joomla?, There are a director with estensions and versions?

    Thanks

    Pankaj Sharma Moderator
    #538857

    Please take a backup of your site first .
    now got to extension manager > install from url

    add the download link of joomla update package(supported joomla update package)
    click on install .

    Make sure Roll back of Joomla not remanded so please take a backup of your site

    lailuluelo Friend
    #538866

    Hello,

    Because I can´t access to the database, only throw ftp, I just Install xclone extension and I made a backup.

    Now, I must updated with that file?

    I saw that zip and only contains files of joomla installation, no scripts to database or others? It’s possible upload that files throw FTP?

    Thanks

    lailuluelo Friend
    #538871

    I just upload the previous version and JA Slideshow doesn.t work.

    Could you please help me?

    Thanks

    Pankaj Sharma Moderator
    #538896

    <em>@lailuluelo 432180 wrote:</em><blockquote>I just upload the previous version and JA Slideshow doesn.t work.
    Could you please help me?
    </blockquote>
    Hi
    i fixed it directly on your site ,
    i just re configured the module settings and added the same images, Title and descriptions .
    The module slideshow that i configured for you is JA Slideshow (Joomlart)
    and its published on homepage only . now its working fine .
    Please check it 😀

    lailuluelo Friend
    #538898

    Thank you very much for your time, thanks for help me!

    Could you please tell me two things?

    1.- When I be available to upgrade Joomla Updates? There are a blog with the extensions/templates and Joomla Version supported?

    2.- If I want to make the mask for title and description bigger…
    I need Title and description in two lines so I modified length of both and nothing happens. Also I changed Mask Width from auto to 400 and I can´t see new appearance. >:(

    3.- Ups. One more, If I want in transiction text goes with pictures at same time and not with a little retard?

    Thank you

    Pankaj Sharma Moderator
    #538899

    You can see all the template support lifecycle here
    For more information about the JA Slideshow lite module
    Please read the userguide
    here is the link

Viewing 9 posts - 1 through 9 (of 9 total)

This topic contains 9 replies, has 2 voices, and was last updated by  Pankaj Sharma 10 years, 4 months ago.

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